Business Development – Warehousing

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Job summary

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD is seeking a highly motivated sales professional to drive warehousing and supply chain solutions in Malaysia. You will identify new clients, manage key accounts, and tailor proposals for industries such as e-commerce, retail, FMCG, and cross-border trade.

The ideal candidate has 2–3 years in logistics sales, strong negotiation and coordination skills, and a willingness to travel across Malaysia.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Marketing, Business Administration, or a related field.
• 2–3 years of sales experience in logistics, warehousing, or third-party logistics; key account handling is a plus.
• Good command of English; Mandarin and/or Bahasa Malaysia is an advantage.
• Willingness to travel across Malaysia to meet clients.

Responsibilities

• Identify prospective clients through market research, industry events, client visits, referrals, and partnerships, while maintaining a sales pipeline.
• Understand clients' warehousing, inventory, order fulfilment, sorting, packing, and distribution needs and propose solutions.
• Support negotiations, pricing, tenders, and proposals to secure new business and drive revenue.
• Coordinate with Operations, Warehousing, Transportation, IT, Finance, and Legal for project assessments and cost calculations.
• Build and maintain client relationships, conduct regular business reviews, and identify expansion opportunities.
• Monitor performance post-implementation and coordinate resolution of client issues to ensure service quality.
• Gather market intelligence on competitors and industry trends to inform pricing and strategy.
• Prepare sales updates, account development plans, and regular pipeline/performance reports.

Skills

Business development

Negotiation

Coordination

Education

Bachelor's degree in Logistics or related field

Tools

Microsoft Office

CRM systems

Job description

About the role
Support the growth of the company's warehousing and supply chain business in Malaysia by developing new client relationships and managing key accounts, focusing on industries such as e-commerce, retail, FMCG, consumer electronics, manufacturing, and cross-border trade.

Key responsibilities

Identify prospective clients through market research, industry events, client visits, referrals, and strategic partnerships, while maintaining a healthy sales pipeline.

Understand clients' requirements related to warehousing, inventory management, order fulfilment, sorting, packing, and distribution, and work with the team to propose suitable warehousing and distribution solutions.

Support commercial negotiations, pricing discussions, tenders, and proposal submissions to secure new business and contribute to revenue, gross profit, and collection targets.

Coordinate with internal teams, including Operations, Warehousing, Transportation, IT, Finance, and Legal, to support project assessments, cost calculations, and successful implementation.

Build and maintain relationships with clients, support regular business reviews, and help identify opportunities for service expansion and value-added solutions.

Assist in monitoring operational performance after project implementation and help coordinate resolution of client issues to ensure service quality.

Gather market intelligence on competitor activities, industry trends, and client needs to support the company's pricing and business strategies.

Prepare sales updates, account development plans, and regular reports on pipeline and performance.

About you

Bachelor's degree in Logistics, Supply Chain Management, Marketing, Business Administration, or a related field.

At least 2-3 years of sales experience in logistics, warehousing, contract logistics, supply chain, or third-party logistics; key account handling experience is a plus.

Basic understanding of the Malaysian warehousing and supply chain market; an existing network among local companies, e-commerce platforms, or brand owners is an advantage.

Willingness to learn warehousing business models and cost structures, with the ability to support client requirement analysis, cost calculations, and commercial quotations under guidance.

Good business development, negotiation, and coordination skills, with the ability to manage multiple client relationships.

Results-driven and eager to grow within the logistics and supply chain industry.

Good written and spoken English. Proficiency in Mandarin and/or Bahasa Malaysia would be an advantage.

Proficiency in Microsoft Office and CRM or other sales management systems.

Willingness to travel within Malaysia. A valid driving licence and own transport are preferred.

BEST Global Logistics Technology (Malaysia) is a trusted provider of e-commerce delivery solutions, powered by advanced technology and experienced management. As a subsidiary of BEST Inc., we offer comprehensive logistics services across Malaysia, including domestic and cross-border express delivery, road freight, and warehousing. BEST Express, our dedicated delivery service, provides cost-effective, customizable door-to-door solutions across 13 states and 3 Federal Territories—supporting businesses and enhancing the e-commerce experience.

BEST Global Logistics Technology (Malaysia) is a trusted provider of e-commerce delivery solutions, powered by advanced technology and experienced management. As a subsidiary of BEST Inc., we offer comprehensive logistics services across Malaysia, including domestic and cross-border express delivery, road freight, and warehousing. BEST Express, our dedicated delivery service, provides cost-effective, customizable door-to-door solutions across 13 states and 3 Federal Territories—supporting businesses and enhancing the e-commerce experience.

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