Business Development Manager

Accordia Global; Selangor; On-site; MYR 60,000 - 120,000; Full time

Job summary

Jora Malaysia is seeking a results-driven Business Development Manager to drive enterprise client acquisition for CX, CRM and AI solutions. You will lead complex, solution-focused sales cycles and engage with C-level executives to deliver measurable business value.

You will collaborate with Sales, Pre-Sales and Delivery teams to ensure winning proposals, accurate forecasts, and successful deal closure. This role is based in Malaysia (Selangor) with a clear path for career growth and competitive

Qualifications

• Bachelor’s degree in Business, Marketing, IT, or related field.
• 2–3 years of proven B2B enterprise sales or business development experience.
• Experience selling Contact Center, CRM, AI, or CX enterprise software.

Responsibilities

• Lead Generation & Pipeline Management: identify/prospect enterprise accounts.
• Consultative & Solution Selling: engage executives to map business pain points to AI/CRM/CX solutions.
• Presentations & Demos: deliver compelling product demos to stakeholders.
• Deal Execution & Contracting: manage from engagement to proposal, negotiation, closing.
• Internal Collaboration: align with Pre-Sales and Delivery for seamless handoff.
• Pipeline Accuracy: maintain forecasts and activity in CRM with regular updates.

Skills

Enterprise sales

B2B

Lead generation

CRM

AI solutions

Sales cycles

Executive engagement

Education

Bachelor’s degree in Business/Marketing/IT

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a results-driven Business Development Manager to drive enterprise client acquisition for our mission-critical CX, CRM, and AI solutions. In this role, you will lead complex, solution-focused sales cycles and engage directly with C-level executives and senior decision-makers to deliver measurable operational improvements and business value.

Key Responsibilities

Lead Generation & Pipeline Management: Identify, qualify, and target prospective enterprise accounts through market research, networking, industry events, and strategic outreach.

Consultative & Solution Selling: Engage senior leadership to understand business pain points and position tailored AI, CRM, and Contact Center solutions.

Presentations & Demos: Deliver high-impact product presentations, solution demonstrations, and pitches to executive stakeholders.

Deal Execution & Contracting: Lead the sales process from initial engagement to proposal preparation, quotation, negotiation, and closing.

Internal Collaboration: Partner with Pre-Sales and Project Delivery teams to ensure seamless solution design, handoff, and execution.

Pipeline Accuracy: Maintain accurate forecasts, pipeline records, and account activity within the CRM system, providing regular performance updates to the Sales Director.

Requirements & Qualifications

Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field.

Experience: 2–3 years of proven B2B enterprise sales or business development experience, consistently meeting or exceeding revenue targets.

Industry Focus: Direct experience selling Contact Center, CRM, AI, or CX enterprise software solutions. Candidates with a background in Contact Center/CRM consulting transition into a client-facing sales role are highly encouraged to apply.

Competitive salary and commission structure.

Opportunities for career advancement and professional development.