Business Development Executive/ Manager

Always Marketing (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Always Marketing (M) Sdn Bhd is seeking a Business Development Executive/Manager to propel growth for RetailAIM, our retail technology and field force automation platform. You will engage customers, understand their challenges, design solutions, demonstrate value, and help bring the solution to life.

You'll work at the intersection of Sales, Technology, Retail, and AI, collaborating with customers and internal teams to translate needs into actionable, scalable deployments.

Qualifications

• Bachelor's degree in IT/CS/Engineering or related field.
• Minimum 4 years of experience in IT, system integration, technology sales, pre-/post-sales, or product strategy.
• Experience in retail systems, FMCG technology, POS, ERP, SaaS, field force automation, or system integration is a plus.
• Strong ability to translate customer needs into practical solutions.
• Excellent written and verbal communication and stakeholder engagement skills.
• Willingness to travel for customer meetings, site visits, product demonstrations, and project implementation.

Responsibilities

• Drive new business opportunities by identifying, engaging, and developing relationships with potential customers, clients, and resellers.
• Understand customer business and system requirements through discussions, site surveys, information gathering, and solution planning.
• Lead pre-sales activities including RFQ/RFP responses, solution presentations, product demonstrations, POCs, and technical proposals.
• Develop solution proposals, including scope of work, system sizing, licensing, technical requirements, and cost estimates.
• Work closely with project managers and software engineers throughout implementation, deployment, training, commissioning, and post-sales support.

Skills

Sales drive

Communication skills

Analytical thinking

Negotiation skills

Presentation skills

Education

Bachelor's Degree in IT/CS/Engineering

Job description

About the Role

We are looking for a Business Development Executive/ Manager to join our team and drive the growth of RetailAIM, our retail technology and field force automation platform. RetailAIM combines retail execution, data, automation, and AI to help businesses improve how they manage and execute their operations. This is an exciting opportunity for someone who wants to be at the intersection of Sales, Technology, Retail, and AI.

You won't just be selling software. You'll work closely with customers to understand their challenges, design the right solution, demonstrate its value, and help bring the solution to life.

Key Responsibilities

• Drive new business opportunities by identifying, engaging, and developing relationships with potential customers, clients, and resellers
• Understand customer business and system requirements through discussions, site surveys, information gathering, and solution planning
• Lead pre-sales activities including RFQ/RFP responses, solution presentations, product demonstrations, Proof of Concepts (POCs), and technical proposals
• Develop solution proposals, including scope of work, system sizing, licensing, technical requirements, and cost estimates
• Work closely with project managers and software engineers throughout implementation, deployment, training, commissioning, and post-sales support

Requirement(s)

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience
• Minimum 4 years of experience in IT, system integration, technology sales, pre-sales, post-sales, or product strategy
• Experience in retail systems, FMCG technology, POS, ERP, SaaS, field force automation, or system integration is an advantage
• Strong understanding of both business and technical requirements, with the ability to translate customer needs into practical solutions
• Strong analytical, problem-solving, troubleshooting, presentation, and negotiation skills
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders
• Strong sales drive, commercial mindset, and passion for achieving targets
• Willingness to travel for customer meetings, site visits, product demonstrations, and project implementation when required