Sales Manager, FI

Glory Global; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Glory Global in Kuala Lumpur seeks an Account Manager to sell a full range of Glory Global Solutions to finance institutions, and to manage CRM, reporting, and receivables. You will build account plans, forecast monthly, monitor markets for growth, and coordinate with sales support and service teams to deliver total product solutions.

The role demands a hunter mindset, excellent presentation and communication skills, and the ability to work independently with initiative in a dynamic market.

Qualifications

• Some experience of business-to-business consultative solution sales within the finance industry sector or a sector where service levels are a key driver
• A thorough understanding of the financial institution environment and current trends and challenges
• Must have experience successfully following a structured sales process
• Position requires a hunter mentality with high level industry contacts
• Qualified candidate possesses the ability to provide a solution‑based selling approach, versus only product selling, to senior‑level executives in the top end of larger local and community businesses in their geography
• The ability to work independently, flexibly, and with a high degree of initiative
• Excellent presentation, communication, and interpersonal skills
• Solid project management skills in the coordination of both internal and external resources
• High level of integrity and work ethic
• Strong aptitude for business case development
• Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products
• Ability to work independently with a high sense of urgency

Responsibilities

• Meet/exceed agreed sales targets and drive new sales streams
• Regularly monitor accounts and markets for additional revenue opportunities
• Build and maintain strong product knowledge to support ongoing business growth opportunities
• Liaise with Business/Market Development, Sales Support, and Service teams to leverage existing relationships and new prospects to deliver total product solutions
• Build and maintain strong relationships with account stakeholders
• Develop corrective action plans for customer problem solving when necessary
• Ensure the smooth coordination of customer installations
• Operate to support and strengthen the GGS brand with assigned customers at all times
• Develop comprehensive account plans for all accounts
• Provide monthly reports on key accounts, including accurate forecasts
• Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response
• Communicate customer feedback to key stakeholders for use in future revenue/product planning

Skills

Consultative sales

Financial industry knowledge

Structured sales process

Hunter mentality

Solution-based selling

Independent work

Presentation skills

Interpersonal skills

Project management

Integrity

Microsoft Office

Urgency

Education

Bachelor’s Degree or Equivalent in a relevant field

Job description

Role Purpose

The Account Manager is responsible for selling a full range of Glory Global Solutions products and solutions, including TCRs, TCDs, Quick Change, DTP, Tellerinfinity and connectivity software solutions, to the finance industry following the Glory Global Solutions selling approach. In addition to core selling responsibilities, the position will support all timely sales administrative tasks, such as updating CRM, generating reports, planning calls, and collecting receivables.

Business Development

• Meet/exceed agreed sales targets and drive new sales streams
• Regularly monitor accounts and markets for additional revenue opportunities
• Build and maintain strong product knowledge to support ongoing business growth opportunities
• Liaise with Business/Market Development, Sales Support, and Service teams to leverage existing relationships and new prospects to deliver total product solutions

Customer Relationships

• Build and maintain strong relationships with account stakeholders
• Develop corrective action plans for customer problem solving when necessary
• Ensure the smooth coordination of customer installations
• Operate to support and strengthen the GGS brand with assigned customers at all times

Business Planning

• Develop comprehensive account plans for all accounts
• Provide monthly reports on key accounts, including accurate forecasts
• Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response
• Communicate customer feedback to key stakeholders for use in future revenue/product planning

Skills, Knowledge & Expertise

Bachelor’s Degree or Equivalent in a relevant field

REQUIRED SKILLS AND COMPETENCIES

• Some experience of business-to-business consultative solution sales within the finance industry sector or a sector where service levels are a key driver
• A thorough understanding of the financial institution environment and current trends and challenges
• Must have experience successfully following a structured sales process
• Position requires a hunter mentality with high level industry contacts
• Qualified candidate possesses the ability to provide a solution‑based selling approach, versus only product selling, to senior‑level executives in the top end of larger local and community businesses in their geography
• The ability to work independently, flexibly, and with a high degree of initiative
• Excellent presentation, communication, and interpersonal skills
• Solid project management skills in the coordination of both internal and external resources
• High level of integrity and work ethic
• Strong aptitude for business case development
• Proficient business writing and presentation skills and a thorough knowledge of Microsoft Office products
• Ability to work independently with a high sense of urgency