Business Development & Community Executive

NATURE GLAMOUR BEAUTY HUB; Kuala Lumpur; In loco; MYR 39.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Basic salary with incentives

Training in wellness technology

Partnership opportunities

Career development

Descrizione del lavoro

NUSBE is seeking a proactive Business Development & Community Executive in Kuala Lumpur to grow our wellness platform and build meaningful relationships with users, communities and partners. You will focus on acquiring new users, developing partnerships and driving engagement through our mobile app and wellness services.

You will be responsible for guiding registrations, expanding community collaborations, managing customer relationships, and tracking performance against monthly targets.

Competenze

• Diploma or equivalent; relevant BD or customer service experience preferred.
• Experience in business development, sales, or community management is an advantage.
• Strong interpersonal and communication skills.
• Confident in approaching new people and building professional relationships.
• Self-motivated, organized and target-driven.
• Interest in wellness, fitness, or technology-related services.

Mansioni

• Drive user acquisition and platform growth through online and offline channels.
• Develop and manage partnerships with gyms, studios, and wellness communities.
• Engage customers, promote bookings, and collect feedback to improve experience.
• Monitor metrics and prepare monthly reports on outreach and performance.

Conoscenze

Business development

Sales

Community management

Interpersonal skills

Communication

Formazione

Diploma or equivalent

Descrizione del lavoro

Business Development & Community Executive

NUSBE | Wellness Technology & Lifestyle Platform

Employment Type: Full-time
Location: Kuala Lumpur
Salary: Competitive Basic Salary + Performance Incentives

About the Role

We are looking for a proactive and people-oriented Business Development & Community Executive to grow our wellness platform and build meaningful relationships with users, communities and business partners.

This role focuses on user acquisition, partnership development, customer engagement and converting potential users into active customers through our mobile application and wellness services.

Key Responsibilities

1. User Acquisition & Platform Growth

Identify and approach potential users through online and offline channels.

Introduce the NUSBE platform and encourage new users to register.

Guide users through app registration, treatment discovery and booking.

Convert interested prospects into confirmed treatment bookings.

2. Community & Partnership Development

Build relationships with gyms, fitness studios, wellness communities and corporate organisations.

Explore collaboration opportunities to introduce NUSBE services to new audiences.

Develop referral opportunities and community partnerships.

Maintain regular communication with existing partners.

3. Customer Relationship Management

Follow up with registered users and potential customers.

Encourage first-time bookings, repeat visits and referrals.

Maintain customer records and track engagement activities.

Collect user feedback and identify opportunities to improve customer experience.

4. Performance & Reporting

Work towards monthly user acquisition and treatment booking targets.

Monitor registrations, confirmed bookings and customer conversion rates.

Prepare regular progress reports on outreach activities and partnerships.

Requirements

Diploma or equivalent qualification preferred; relevant experience will also be considered.

Experience in business development, sales, customer service or community management is an advantage.

Strong interpersonal and communication skills.

Confident in approaching new people and building professional relationships.

Self-motivated, organised and target-driven.

Interest in wellness, fitness, lifestyle or technology-related services.

Fresh graduates with a proactive attitude are welcome.

What We Offer

Basic salary with performance-based incentives.

Training in wellness technology and platform operations.

Opportunities to build partnerships across the wellness and fitness industries.

Career development opportunities within a growing wellness business.

Join NUSBE and help connect more people with modern wellness experiences.