Business Development Associate

Lalamove Malaysia Sdn Bhd; Sungai Petani; On-site; MYR 60,000 - 90,000; Full time

Job summary

Lalamove Malaysia Sdn Bhd is seeking a high-energy Business Development Associate to join its intra-city delivery platform. You will source and onboard business users, negotiate with local partners, and analyze data to drive demand growth while maintaining relationships through excellent service.

A degree in business or marketing and at least 2 years in sales are required. The role emphasizes strong communication, presenting options to clients, and using CRM tools to manage pipelines.

Qualifications

• Bachelor’s degree in a related field; minimum 2 years in sales or business development.
• Exceptional written and verbal communication skills for engaging potential users.
• Fluency in Mandarin or Bahasa Malaysia is a plus.
• Strong sales capability with product knowledge and option discussions.

Responsibilities

• Acquire and onboard business users; maintain a healthy pipeline and meet weekly sales targets.
• Lead contract negotiations to build strong relationships with local partners.
• Track sales trends and provide data analysis to identify growth opportunities.
• Ensure excellent client service by understanding needs and responding to queries.
• Implement Standard Operating Procedures and Policies in sales operations.

Skills

Sales skills

Communication skills

CRM proficiency

Presentation & negotiation

Education

Bachelor’s degree in Business Administration/Marketing

Tools

CRM programs

Microsoft Office

G-suite

Job description

We are currently seeking a high-energy and charismatic Business Development Associate to join one of the fastest-growing intra-city delivery platforms in Asia. If you thrive under pressure and embody a spirit of excellence, this role is for you!

What you’ll do

Sales and lead sourcing: Acquire and onboard business users by maintaining a healthy pipeline of leads, ensuring the achievement of weekly sales targets.

Negotiation and deal closing: Lead contract negotiations to establish strong working relationships with our local partners, ensuring mutual growth and economic sustainability of the partnership.

Business analysis: Track sales trends, provide in-depth data analysis on products and business users, and identify opportunities for demand growth.

Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.

Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.

Brand ambassador: Promote our services and values by becoming the face of Lalamove when engaging with local partners.

What we seek

Exceptional written and verbal communication skills to accurately engage potential users (Fluency in Mandarin or Bahasa Malaysia is a plus)

Charming personality to build and maintain professional relationships

Strong sales skills to effectively promote and secure clients for our services. Stay knowledgeable about our products and discuss available options

Can-do attitude and grit to seize new opportunities and make things happen

Knowledge and understanding of mobile and web technologies

Excellent presentation and negotiation skills (Proficiency in CRM programs is a plus)

Proficiency in Microsoft Office PowerPoint and Excel or G-suite (Docs, Sheets, Slides)

What you’ll need

Bachelor’s degree in Business Administration, Marketing, or any related field

Minimum of 2 years experience in sales or business development experience

Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners.

Powered by technology, we seamlessly connect people, vehicles, freights and roads, moving things that matter and bringing benefits to local communities in 13 markets across Asia, Latin America and EMEA. It entered the Malaysian market in 2018.