Business Development Associate (Outbound Sales - Northern Johor)

Lalamove; Batu Pahat; On-site; MYR 50,000 - 70,000; Full time

Job summary

Lalamove in Malaysia seeks a high-energy Business Development Associate to acquire and onboard business users, build a healthy partner network, and drive sales targets. You will lead negotiations, analyze data, and promote our intra-city delivery platform to local businesses.

You must have 1–2 years in sales or business development, strong communication, and CRM/Office proficiency. Fluency in Mandarin or Bahasa Malaysia is a plus for this role.

Qualifications

• Bachelor’s degree preferred; relevant experience acceptable.
• 1–2 years in sales or business development required or preferred.
• Excellent communication and relationship-building skills.

Responsibilities

• Sales and lead sourcing: build pipeline of business users and partners.
• Negotiation and deal closing with local partners for growth.
• Business analysis: track sales trends and derive opportunities.
• Client relationship management: deliver excellent service.
• Sales operations: implement SOPs and policies.
• Brand ambassador: represent Lalamove to partners.

Skills

Exceptional communication

Strong sales

Negotiation

Grit and can-do

CRM proficiency

MS Office / G Suite

Mobile & web tech knowledge

Presentation skills

Mandarin/Bahasa Malaysia (plus)

Education

Bachelor’s degree in Business Admin/Marketing or related

1–2 years sales/BD experience

Tools

CRM systems

Microsoft Office

Google Workspace

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

We are currently seeking a high-energy and charismatic Business Development Associate to join one of the fastest-growing intra-city delivery platforms in Asia. If you thrive under pressure and embody a spirit of excellence, this role is for you!

• Sales and lead sourcing: Acquire and onboard business users by maintaining a healthy pipeline of leads, ensuring the achievement of weekly sales targets.

• Negotiation and deal closing: Lead contract negotiations to establish strong working relationships with our local partners, ensuring mutual growth and economic sustainability of the partnership.

• Business analysis: Track sales trends, provide in-depth data analysis on products and business users, and identify opportunities for demand growth.

• Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.

• Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.

• Brand ambassador: Promote our services and values by becoming the face of Lalamove when engaging with local partners.

• Exceptional written and verbal communication skills to accurately engage potential users (Fluency in Mandarin or Bahasa Malaysia is a plus)

• Charming personality to build and maintain professional relationships

• Strong sales skills to effectively promote and secure clients for our services. Stay knowledgeable about our products and discuss available options

• Can-do attitude and grit to seize new opportunities and make things happen

• Knowledge and understanding of mobile and web technologies

• Excellent presentation and negotiation skills (Proficiency in CRM programs is a plus)

• Proficiency in Microsoft Office PowerPoint and Excel or G-suite (Docs, Sheets, Slides)

• Bachelor’s degree in Business Administration, Marketing, or any related field is preferred but not mandatory

• Minimum of 1-2 years experience in sales or business development experience