Business Development

Pet Universe Sdn. Bhd.; Ampang Jaya; On-site; MYR 48,000 - 90,000; Full time

Job summary

Pet Universe Sdn Bhd is seeking a proactive Business Development professional in Malaysia to identify new opportunities, nurture client and partner relationships, and drive revenue growth through strategic initiatives.

You will manage lead pipelines, prepare proposals, and coordinate with marketing and operations to deliver tailored solutions. The role suits graduates or those with 1–3 years of experience in sales, marketing, or account management.

Qualifications

• 1–3 years of experience in Business Development, Sales, Account Management, Marketing or related roles.
• Fresh graduates with strong communication and sales aptitude may be considered.
• Proficiency in Microsoft Office / Google Workspace; CRM experience is an advantage.

Responsibilities

• Identify and develop new business opportunities through market research, networking, referrals, events and online channels.
• Present and promote company products/services to prospective clients.
• Understand customer needs and recommend suitable solutions/packages.
• Support company campaigns, roadshows, exhibitions, events and promotional activities.
• Maintain accurate records of leads, prospects, meetings, quotations and sales activities.

Skills

Communication

Negotiation

Interpersonal skills

Presentation

Independent working

Travel willingness

Education

Diploma/Degree in Business Administration, Marketing, Sales, Management, Communications or related field

Tools

CRM

Job description

Job Purpose

Responsible for identifying new business opportunities, building relationships with potential clients/partners, promoting company products and services, and supporting revenue growth through strategic business development activities.

Key Responsibilities

1. Business Development & Lead Generation

• Identify and develop new business opportunities through market research, networking, referrals, events and online channels.
• Source and qualify potential clients, corporate partners and business leads.
• Conduct outreach through calls, WhatsApp, email, social media and face-to-face meetings.
• Maintain an active sales pipeline and follow up with leads consistently.

2. Sales & Business Growth

• Present and promote company products/services to prospective clients.
• Understand customer needs and recommend suitable solutions/packages.
• Prepare quotations, proposals and business presentations where required.
• Negotiate with prospective clients within approved company guidelines.
• Follow up on quotations, proposals and potential deals until closure.
• Achieve assigned monthly/quarterly sales and business development targets.

3. Client & Partner Relationship Management

• Build and maintain strong relationships with existing and potential clients.
• Develop partnerships with external businesses, organisations, communities and relevant stakeholders.
• Identify opportunities for repeat business, cross-selling and referrals.
• Handle initial client enquiries and coordinate with relevant internal teams to resolve issues.

4. Marketing & Business Activities

• Support company campaigns, roadshows, exhibitions, events and promotional activities.
• Explore new channels and strategies to increase brand awareness and customer acquisition.
• Monitor competitor activities, market trends and customer demand.
• Provide feedback to management on market opportunities and potential business risks.

5. Reporting & Administration

• Maintain accurate records of leads, prospects, meetings, quotations and sales activities.
• Prepare weekly/monthly business development reports.
• Update CRM or relevant sales tracking systems.
• Monitor sales pipeline and provide regular updates to management.
• Ensure all business development activities comply with company policies and procedures.

Requirements

• Diploma/Degree in Business Administration, Marketing, Sales, Management, Communications or related field.
• 1–3 years of experience in Business Development, Sales, Account Management, Marketing or related roles.
• Fresh graduates with strong communication and sales aptitude may be considered.
• Strong communication, negotiation and interpersonal skills.
• Confident in dealing with clients and external parties.
• Able to work independently and manage multiple leads/projects.
• Target-driven, proactive and commercially minded.
• Good presentation and follow-up skills.cs>
• Willing to travel for meetings, events or business development activities when required.
• Proficiency in Microsoft Office / Google Workspace; CRM experience is an advantage.

Pet Universe Sdn Bhd is an integrated pet care group committed to providing comprehensive and professional solutions for pets and pet owners. The Group operates four subsidiaries: Pet Universe Nourish (M) Sdn Bhd, offering quality pet nutrition and products; Pet Universe Hotel and Grooming Services Sdn Bhd, delivering boarding and grooming services; Pet Universe International Grooming Academy Sdn Bhd, specialising in professional grooming education and certification; and Pet Universe Veterinary Medical Centre Sdn Bhd, providing veterinary and medical care. Pet Universe fosters a collaborative work environment focused on care, expertise, and continuous growth.

Pet Universe Sdn Bhd is an integrated pet care group committed to providing comprehensive and professional solutions for pets and pet owners. The Group operates four subsidiaries: Pet Universe Nourish (M) Sdn Bhd, offering quality pet nutrition and products; Pet Universe Hotel and Grooming Services Sdn Bhd, delivering boarding and grooming services; Pet Universe International Grooming Academy Sdn Bhd, specialising in professional grooming education and certification; and Pet Universe Veterinary Medical Centre Sdn Bhd, providing veterinary and medical care. Pet Universe fosters a collaborative work environment focused on care, expertise, and continuous growth.