Business Continuity Analyst, APAC

Access UK; Kuala Lumpur; Híbrido; MYR 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days leave

Health contribution

Charity days

Descripción de la vacante

Access UK is seeking a Business Continuity Analyst for APAC, based in Kuala Lumpur, to embed and operate our Business Continuity Management programme. You will provide hands-on support to our Global Operations Centre and work with APAC teams to strengthen readiness and resilience.

This is a practical delivery role with regional exposure, coordinating with operations, product, technology and regional leaders to complete BIAs, maintain plans, coordinate exercises and help resolve gaps.

Responsabilidades

• Conduct and maintain Business Impact Analyses with APAC teams to identify critical activities and dependencies.
• Help develop and maintain practical business continuity plans with clear ownership and recovery actions.
• Deliver APAC exercises, tabletop scenarios, and record outcomes and lessons learned.
• Act as BCM contact for Kuala Lumpur GOC and support APAC plan owners.
• Assist ISO 22301 certification activities with documentation and evidence management.
• Identify continuity risks and gaps, coordinating with suppliers, technology and service teams.
• Provide incident support and post-disruption reviews with clear records and concise updates.

Descripción del empleo

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.

Role purpose

As our Business Continuity Analyst for APAC, you will play an important part in embedding and operating our Business Continuity Management programme across the region. Based in Kuala Lumpur, you will provide hands‑on support to our Global Operations Centre and work with teams across APAC to strengthen their readiness and resilience.

This is a practical delivery role with plenty of variety and regional exposure. You will work directly with operational teams, product and service owners, technology teams and regional leaders to complete Business Impact Analyses, maintain continuity plans, coordinate exercises and help resolve identified weaknesses.

You will work closely with our Business Continuity Analyst in Romania, providing effective coverage across APAC and EMEA. Both roles report to the Business Continuity and Disaster Recovery Manager and operate to a shared framework, methodology and delivery plan. You will also support ISO 22301 certification and surveillance activity by helping ensure that documentation, exercise records, corrective actions and other evidence remain complete, current and accessible.

Key responsibilities

• 1. Business Impact Analysis

  Facilitate and maintain Business Impact Analyses with APAC teams, identifying critical activities, recovery priorities and key dependencies.

  Review and challenge BIA information to ensure it is complete, consistent and reflects current operations.

  Track BIA reviews and actions through to completion using our approved methodology.

• 2. Business continuity planning

  Support teams to develop and maintain practical business continuity plans aligned with their BIAs.

  Ensure plans clearly set out ownership, escalation, communications, dependencies and recovery actions.

  Coordinate plan reviews following material change and elevate significant gaps or overdue actions.

• 3. Exercising and testing

  Help deliver the APAC exercise programme, including tabletop exercises, walkthroughs and proportionate simulations.

  Assist in developing realistic scenarios, facilitate exercises and produce clear records of outcomes and lessons.

  Track agreed actions and support combined continuity, disaster recovery, cyber, crisis or supplier exercises where required.

• 4. Kuala Lumpur GOC and APAC support

  Act as the principal day‑to‑day BCM contact for the Kuala Lumpur Global Operations Centre and provide practical support to APAC plan owners.

  Coordinate local BCMS activity and maintain awareness of regional issues that may affect our services or locations.

  Support teams during disruption, coordinate escalation and share relevant information with the Business Continuity and Disaster Recovery Manager and EMEA analyst.

• 5. ISO 22301 and BCMS support

  Support the operation and continual improvement of our BCMS, maintaining documentation and evidence for ISO 22301.

  Help APAC teams prepare for audits and coordinate complete, current evidence for submission.

  Support the recording and closure of findings and provide accurate regional information for management review and certification activity.

• 6. Risk, dependencies and disaster recovery

  Identify and record continuity risks, critical dependencies and gaps between recovery requirements and available capability.

  Work with relevant teams on supplier, technology and service dependencies, escalating significant concerns through the appropriate process.

  Help align BIA requirements with disaster recovery arrangements and support business participation in recovery tests.

• 7. Incident support, reporting and engagement

  Provide BCM support during significant disruption, maintaining clear records and assisting with post‑incident reviews without taking ownership of operational command.

  Maintain accurate records and provide concise updates on APAC plans, exercises, findings, risks and corrective actions.

  Build effective relationships with regional stakeholders and explain continuity requirements in clear, practical language.

  Deliver proportionate guidance and awareness activity, sharing lessons and good practice across APAC and EMEA.