Business Analyst – Requirements & Delivery Lead

Chubb

Malaysia

On-site

MYR 60,000 - 80,000

Full time

14 days+
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Responsibilities

  • Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
  • Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
  • Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
  • Prepare and maintain documentation for regional backlog inclusion, monthly business updates, and governance/risk registers.
  • Support UAT activities by drafting test cases, preparing UAT plans, coordinating walkthroughs, ensuring test/data readiness, documenting outcomes, and tracking defects.
  • Support production and incident-related activities by preparing updates, tracking progress, coordinating follow-ups, and maintaining logs and documentation.
  • Assist with governance, risk, audit, compliance, and reporting-related documentation and coordination.
  • Conduct training/support documentation activities such as user guides and communication materials where required.
  • Perform other duties or projects as assigned.

Job description

Responsible for overall accountability on business deliverables and and ensuring delivery on time to meet organisational and departmental goals.

  • Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
  • Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
  • Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
  • Prepare and maintain documentation for regional backlog inclusion, monthly business updates, and governance/risk registers.
  • Support UAT activities by drafting test cases, preparing UAT plans, coordinating walkthroughs, ensuring test/data readiness, documenting outcomes, and tracking defects.
  • Support production and incident-related activities by preparing updates, tracking progress, coordinating follow-ups, and maintaining logs and documentation.
  • Assist with governance, risk, audit, compliance, and reporting-related documentation and coordination.
  • Conduct training/support documentation activities such as user guides and communication materials where required.
  • Perform other duties or projects as assigned.
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