Business Analyst

Chinasoft International; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Chinasoft International in Malaysia is seeking a Business Analyst to bridge business needs and technical solutions within client projects. You will capture requirements, document specifications, and translate analysis into actionable features for development teams.

The role involves close collaboration with stakeholders, guiding UAT, and delivering clear BA artifacts and user stories to ensure project success in a dynamic tech environment.

Qualifications

• Experience as a business analyst in technical application development projects.
• Strong communication and stakeholder management skills.
• Basic understanding of information technology.

Responsibilities

• Work with client to capture requirements and manage scope.
• Create and maintain BA artifacts: specs, requirements, user stories.
• Liaise with stakeholders to ensure deliverables meet needs.
• Translate analysis into features and actionable recommendations.
• Define system design, workflow, functions, and UI.
• Review solutions with tech team for client satisfaction.
• Review QA test cases against requirements.
• Create end-to-end test scenarios from business perspective.
• Perform system acceptance testing and guide UAT.
• Demo system to users and conduct UAT and production training.

Skills

Communication skills

Stakeholder liaison

IT understanding

Job description

• Work closely with client to ensure requirements are captured, scope is controlled and expectations are met.
• Read and understand the project documentation; create and maintain high-quality business analysis artifacts, including function specifications, requirement documents, user story, user guide etc.
• Liaising with key stakeholders to ensure that deliverables meet the needs of both internal departments and end users.
• Work closely with team members to synthesize analysis into key features and develop actionable recommendations.
• Engage with knowledge workers to work out the system design, system workflow, system functions, and system UI when implement the projects or products.
• Review the solution from tech team to make sure the solution satisfied the clients’ expectation.
• Review the test case from QA team to assure the test case covers all requirements and business scenarios.
• Create/review the end to end test scenarios from business point of view.
• Perform the system acceptance testing.
• Support/(lead) the user acceptance testing, including guidance the business user to perform system test, clarifying the UAT findings, follow up the UAT bug fixing, etc.
• Demonstrate the system to business user as well as conduct the UAT and production training.

Qualifications:

• Working as a business analysis in technical application development projects.
• Good communication skills. Able to communicate independently with co-workers such as developers, architects, project managers, especially when obtaining and clarifying information on software changes.
• Basic understanding of information technology.