Business Analyst, MRPA

OCBC; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Holistic flexible benefits

Learning and professional development opportunities

Community initiatives

Job summary

OCBC is seeking a Business Analyst to drive digital transformation efforts. The successful candidate will analyze business processes, identify opportunities for improvement, and implement solutions. Key responsibilities include requirements gathering, process analysis, and collaboration with stakeholders.

Qualifications include a Bachelor’s degree in a quantitative field, proficiency in Microsoft Office and data analytics tools, and strong communication skills. The role offers competitive salary and flexible benefits.

Qualifications

• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science.
• Proficiency in Microsoft Office applications.
• Experience with programming languages such as VBA, SQL, or Python is a plus.
• Skilled at converting business requirements into actionable solutions.
• Experience with digital transformation projects is desirable.
• Excellent collaboration and communication skills.
• Self-motivated with strong interpersonal skills.
• Open to cross-functional roles.

Responsibilities

• Gather and document detailed business requirements for digital transformation.
• Analyse existing workflows to identify inefficiencies.
• Develop and deploy digital solutions utilizing automation and AI.
• Lead user acceptance testing (UAT) for digital solutions.
• Support the adoption of new tools and processes.
• Track performance of digital solutions and recommend enhancements.

Skills

Requirements Gathering

Process Analysis

Solution Design

User Acceptance Testing

Change Management

Continuous Improvement

Collaboration

Communication

Education

Bachelor’s degree in mathematics, statistics, or computer science

Tools

Microsoft Excel

Microsoft Power BI

SQL

Python

VBA

Job description

About The Role

We are looking for a Business Analyst to play a vital role in our digital transformation efforts. As a key member of the team, you will analyse current business processes, identify opportunities for digital transformation, and collaborate closely with stakeholders to implement solutions that improve operational efficiency and enhance customer experience.

Key Responsibilities

• Requirements Gathering: Work closely with stakeholders to gather and document detailed business requirements for digital transformation initiatives.
• Process Analysis: Analyse existing operational workflows to identify inefficiencies, bottlenecks, and areas where digital solutions can drive improvement.
• Solution Design and Implementation: Work alongside stakeholders to develop and deploy digital solutions that meet business and operational needs, utilizing technologies such as automation, AI, and data analytics.
• Testing and Validation: Lead and participate in user acceptance testing (UAT) to confirm that digital solutions meet business requirements and are ready for rollout.
• Change Management: Support the adoption of new digital tools and processes by producing timely documentation of use cases.
• Continuous Improvement: Track the performance of implemented digital solutions and recommend enhancements to sustain and increase operational effectiveness.

Qualifications

• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Power Query, Power Pivot, and Power BI.
• Experience with programming languages such as VBA, SQL, or Python is a plus.
• Skilled at converting business requirements into effective, actionable solutions such as reports, dashboards, and streamlined processes.
• Experience with digital transformation projects, involving data analytics, automation, or AI-related initiatives, is desirable.
• Excellent collaboration and communication skills, capable of working effectively with a diverse range of stakeholders.
• Self‑motivated with strong interpersonal skills and the ability to foster teamwork across internal and external groups.
• Open to cross‑functional roles and job rotation opportunities.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.