Business Analyst

BrioHR Pte Ltd; Penang; Remote; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Work from home

Flexible hours

International exposure

Job summary

Theta Service Partner is seeking a Business Analyst to engage with clients, document business needs, and design solutions using our credit workflow software. Fresh graduates are welcome, with a solid foundation in SQL and strong English communication for clear stakeholder interaction.

You will gather requirements, write specs for customization, configure the software, test configurations, and train users, contributing to successful on-time project rollouts across Asia, UK, and USA.

Qualifications

• Bachelor's Degree CGPA of 3.0 or above in Information Systems, Software Engineering, CS or Engineering.
• Fresh graduate is welcomed.
• Proficient in advance SQL for data queries and manipulation.
• Good command of English and ability to communicate clearly.

Responsibilities

• Engage with users at clients to assess and document business needs and requirements.
• Gather user requirements and design solutions using our software.
• Write functional requirement specifications for customization development.
• Configure our software to meet user needs and solve challenges.
• Test customization and configuration against requirements to ensure alignment with user expectations.
• Train users, assist testing, and troubleshoot issues encountered by them.

Skills

SQL

English communication

Analytical thinking

Stakeholder engagement

Education

Bachelor's degree CGPA 3.0+

Job description

As a Business Analyst in Theta Service Partner, you will be solving business challenges and improving workflow processes by leveraging our world class credit workflow and digital transformation software for financial institutions in local and overseas markets.

The Job You will Do:

• You will be engaging with and building relationships with users at our clients to assess and document their business needs and requirements.
• You will be gathering user requirements, analyzing needs and challenges and designing creative solutions using our software to meet those requirements.
• You will be writing functional requirement specifications for customization development by your technical team mates.
• You will be configuring our software to meet user needs and to solve their challenges.
• You will be testing the customization and configuration of our software based on functional requirements specifications created by you and your team mates to ensure that the software meets the expectations of the users.
• You will train users on using the software, assist them in testing the software and troubleshoot issues encountered by them.
• You will work in a team to implement, deploy and support the software for clients to achieve a successful and on-time roll-out.
• You will be expected to adhere to and improve our project implementation standards and best practices.

The Person You Need to Be:

• You have a Bachelor's Degree in Information Systems, Software Engineering, Computer Science or Engineering, or any other discipline with CGPA of 3.0 and above.
• Fresh graduate is welcomed.
• You must be able to comprehend and construct advance SQL for data queries and manipulation.
• You can demonstrate good command of English and able to communicate and present well in the language.
• You demonstrate good analytical abilities and problem-solving skills.

We are Good Match if:

• You like to connect with and build meaningful relationships with stakeholders in a project.
• You have a positive attitude, able to adapt to changes and work under pressure.
• You are willing to acquire the domain knowledge of banking so as to understand the business of our customers and appreciate their needs and the challenges they face.
• You are a team player and have good interpersonal skills to work well with both technical and non-technical personnel at various levels.

What You can Expect from Theta:

• You will be mentored and developed in business analysis specializations.
• You will hone skills and enrich your experience in business and systems analysis, system configuration and testing in a full software development lifecycle.
• You will have the opportunity to build the next-generation workflow and digital transformation software for financial institutions and implement it for client projects in Asia, UK or USA.
• You will advance your capability to maintain good relationships with stakeholders while working in a dynamic project environment.
• You may work from home, enjoy flexible hours, international exposure and a vibrant working environment.
• Competitive market salaries and employee benefits.

Theta was founded in 1999 as a joint venture between UNiQUARE Software Consulting GmbH, an Austrian banking solutions provider and a team of veteran bankers who envisioned an efficient, comprehensive and value-adding credit system for banks.

Since Theta’s incorporation, we have pioneered loan origination workflows, working with large banks in the ASEAN, Europe and U.S. regions, enhancing and improving loan origination processes to stay ahead of the market.