Business Analyst (Finance)

OCBC Group; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning & development opportunities

Job summary

OCBC Group in Singapore is seeking a proactive Business Analyst to support digital transformation initiatives. You will analyze current processes, gather requirements, and collaborate with stakeholders to design and implement data-driven solutions that improve efficiency and customer experience.

You will lead UAT, document use cases, and help manage change as new tools and workflows are rolled out. A quantitative degree and strong communication are essential.

Qualifications

• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Power Query, Power Pivot, and Power BI.
• Experience with VBA, SQL, or Python is a plus.
• Strong collaboration and communication skills with diverse stakeholders.
• Open to cross-functional roles and job rotation.
• Experience with digital transformation projects, data analytics, automation, or AI initiatives.

Responsibilities

• Requirements Gathering: Work closely with stakeholders to gather and document detailed business requirements for digital transformation initiatives.
• Process Analysis: Analyse existing operational workflows to identify inefficiencies, bottlenecks, and areas where digital solutions can drive improvement.
• Solution Design and Implementation: Develop and deploy digital solutions that meet business needs, using automation, AI, and data analytics.
• Testing and Validation: Lead and participate in user acceptance testing (UAT) to confirm solutions meet requirements.
• Change Management: Produce timely documentation of use cases and support adoption of new tools.
• Continuous Improvement: Track performance of solutions and recommend enhancements.

Skills

Analytical thinking

Communication

Stakeholder management

Team collaboration

Self-motivated

Education

Bachelor’s degree in mathematics, statistics, or computer science

Tools

Power BI

Power Query

Power Pivot

Excel

SQL

Python

VBA

Word

PowerPoint

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

About the Role

We are looking for a Business Analyst to play a vital role in our digital transformation efforts. As a key member of the team, you will analyse current business processes, identify opportunities for digital transformation, and collaborate closely with stakeholders to implement solutions that improve operational efficiency and enhance customer experience.

Key Responsibilities

• Requirements Gathering: Work closely with stakeholders to gather and document detailed business requirements for digital transformation initiatives
• Process Analysis: Analyse existing operational workflows to identify inefficiencies, bottlenecks, and areas where digital solutions can drive improvement.
• Solution Design and Implementation: Work alongside stakeholders to develop and deploy digital solutions that meet business and operational needs, utilizing technologies such as automation, AI, and data analytics
• Testing and Validation: Lead and participate in user acceptance testing (UAT) to confirm that digital solutions meet business requirements and are ready for rollout
• Change Management: Support the adoption of new digital tools and processes by producing timely documentation of use cases
• Continuous Improvement: Track the performance of implemented digital solutions and recommend enhancements to sustain and increase operational effectiveness
• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, or computer science
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Power Query, Power Pivot, and Power BI
• Experience with programming languages such as VBA, SQL, or Python is a plus
• Skilled at converting business requirements into effective, actionable solutions such as reports, dashboards, and streamlined processes
• Experience with digital transformation projects, involving data analytics, automation, or AI-related initiatives, is desirable
• Excellent collaboration and communication skills, capable of working effectively with a diverse range of stakeholders
• Self-motivated with strong interpersonal skills and the ability to foster teamwork across internal and external groups
• Open to cross-functional roles and job rotation opportunities

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.