Business Analyst

Avepoint; Kuala Lumpur; On-site; USD 7,090 - 16,545; Full time

Job summary

An established industry player is seeking a Business Analyst to join their Client Services division. This role involves analyzing business processes, gathering requirements, and collaborating with both technical and non-technical stakeholders. The ideal candidate will have a strong background in software development requirements, exceptional analytical skills, and the ability to communicate effectively with diverse teams. This is an excellent opportunity to contribute to innovative projects while growing your career in a dynamic environment that values agility and teamwork.

Qualifications

• Experience in analyzing and documenting complex business processes.
• Strong analytical skills with the ability to translate business needs.

Responsibilities

• Elicit and document software development requirements.
• Collaborate with stakeholders to analyze functional requirements.

Skills

Analytical Skills

Project Management

Communication Skills

Requirements Gathering

Business Process Documentation

Education

Bachelor in Computer Science

Bachelor in Engineering

Tools

MS Office Suite

Microsoft SharePoint

Dynamics CRM

Job description

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing?

The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, and helps design methods and procedures for internal and external projects.

Your responsibilities will include:

• Elicit requirements for software development.
• Document, analyze and evaluate requirements gathered. Work out deliverables such as Functional Requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Background/experience in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
• Experience supervising junior associates preferred.

About AvePoint

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.