Impactful Enterprise Software Business Analyst

AvePoint; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

AvePoint in Malaysia is seeking a Business Analyst with enterprise software solutions experience to join our Client Services team in Kuala Lumpur. You will lead requirements gathering, document As-Is/To-Be processes, and translate complex needs into clear functional specifications for developers and stakeholders.

You will collaborate with product owners, SMEs, and clients to ensure deliverables meet business goals, usability, and performance standards, while supporting project planning and

Qualifications

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including translating customer needs into application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
• Experience supervising junior associates preferred.

Responsibilities

• Elicit requirements for software development.
• Document, analyze and evaluate requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

Skills

Requirements gathering

Documentation

Analytical skills

Communication

Project management

MS Office

SharePoint

Dynamics CRM

Education

Bachelor’s degree or above

Tools

SharePoint

Dynamics CRM

MS Excel

MS Word

PowerPoint

Job description

AvePoint in Malaysia is seeking a Business Analyst with enterprise software solutions experience to join our Client Services team in Kuala Lumpur. You will lead requirements gathering, document As-Is/To-Be processes, and translate complex needs into clear functional specifications for developers and stakeholders.

You will collaborate with product owners, SMEs, and clients to ensure deliverables meet business goals, usability, and performance standards, while supporting project planning and