Broadcast Infra Engineer: OTT, Cloud & 24x7 Support

ASTRO Holdings Behad; Malaysia; On-site; MYR 42,000 - 65,000; Full time

Job summary

Astro Malaysia Holdings Berhad is seeking a Broadcast Engineer to operate, monitor and maintain OTT, encoding/transcoding, and broadcast platform services in a demanding 24x7 environment. You will ensure quality delivery of audio, video, transport streams, and networking, while collaborating with internal teams and vendors.

The role requires 1–2 years in broadcast engineering or related IT environments, a degree or diploma, strong troubleshooting, and willingness to work 12-hour shifts and

Qualifications

• Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
• Diploma holders with relevant experience are encouraged to apply – Open to Fresh Graduate!
• 1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
• Strong troubleshooting and analytical skills.
• Able to work on 12-hour rotational shifts and irregular hours when required.

Responsibilities

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Skills

Root cause analysis

Troubleshooting

Incident management

Team collaboration

Education

Bachelor or Diploma

Tools

AWS Cloud Services

SQL/MySQL

Job description

Astro Malaysia Holdings Berhad is seeking a Broadcast Engineer to operate, monitor and maintain OTT, encoding/transcoding, and broadcast platform services in a demanding 24x7 environment. You will ensure quality delivery of audio, video, transport streams, and networking, while collaborating with internal teams and vendors.

The role requires 1–2 years in broadcast engineering or related IT environments, a degree or diploma, strong troubleshooting, and willingness to work 12-hour shifts and