Brand Store Sales Specialist - Customer Growth & Solutions

DTL Malaysia Sdn. Bhd.; Puchong; On-site; MYR 30,000 - 46,000; Full time

Benefits offered by this job

Medical Benefits

Annual leave and public holidays

EPF/SOCSO/EIS contribution

Staff price purchase

Product & sales training

Job summary

DTL Malaysia Sdn. Bhd. seeks a Brand Store Sales Representative at IOI Mall Puchong, Selangor. The role involves engaging customers on the shop floor, promoting and selling products, and delivering excellent service in a fast-paced retail setting.

You will build relationships, meet sales targets, participate in product and sales training, and contribute to a dynamic team environment with flexible benefits for performance.

Qualifications

• Confident, responsive and attentive to customer needs.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Familiarity with CRM practices and ability to build productive relationships.
• Fresh graduates are welcome to apply.

Responsibilities

• Present, promote and sell products/services to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Skills

Sales experience

Negotiation skills

Communication skills

CRM familiarity

Customer orientation

Tools

CRM software

Job description

DTL Malaysia Sdn. Bhd. seeks a Brand Store Sales Representative at IOI Mall Puchong, Selangor. The role involves engaging customers on the shop floor, promoting and selling products, and delivering excellent service in a fast-paced retail setting.

You will build relationships, meet sales targets, participate in product and sales training, and contribute to a dynamic team environment with flexible benefits for performance.