BRAND STORE SALES REPRESENTATIVE (IOI DAMANSARA)

DTL Malaysia Sdn. Bhd.; Petaling Jaya; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Annual leave

Staff price purchase

Bonus on performance

EPF/SOCSO/EIS

Job summary

DTL Malaysia Sdn. Bhd. is seeking a Brand Store Sales Representative for IOI Damansara to actively promote and sell products, build lasting customer relationships, and meet sales targets in a dynamic retail environment.

The role emphasizes confident communication, negotiation skills, and familiarity with CRM tools to analyze customer needs and provide excellent service. Fresh graduates are welcome, with incentives including bonus and staff discounts.

Qualifications

• Confident and customer-focused; strong listening skills.
• Motivated, target-driven with sales track record.
• Excellent selling, communication and negotiation skills.
• Familiar with CRM practices and building relationships.
• Fresh graduates welcome.

Responsibilities

• Present, promote and sell products/services to customers.
• Analyze cost-benefit and needs to meet customer requirements.
• Develop and maintain positive business and customer relationships.
• Resolve customer problems to maximize satisfaction.
• Achieve agreed sales targets within schedule.
• Coordinate sales with team members and other departments.
• Provide reports on customer needs, problems, interests and competition.
• Stay updated on best practices and promotional trends.
• Improve through feedback.

Skills

Selling skills

Communication

Negotiation

CRM familiarity

Customer relations

Tools

CRM

Job description

BRAND STORE SALES REPRESENTATIVE (IOI DAMANSARA)

Job Responsibilities:-

Present, promote and sell products/services to existing and prospective customers.

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

Establish, develop and maintain positive business and customer relationships.

Expedite the resolution of customer problems and complaints to maximize satisfaction.

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments.

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends.

Continuously improve through feedback.

Job Requirements:-

Confident, responsive and attentive to the customer needs.

Highly motivated and target driven with a proven track record in sales.

Excellent selling, communication and negotiation skills.

Familiarity with CRM (Customer Relationship Management) practices along with ability to build productive business professional relationships.

Management skills and openness to feedback.

Fresh graduates are welcome to apply.

Bonus and salary Increment (Based on performance & company's profit).

Fun, dynamic and flexible working environment.

Medical Benefits.

Annual leave and public holiday observe.

EPF/Socso/EIS contribution.

Product & sales training will be provided.

Quarterly team building

Staff price purchase.