BRAND STORE SALES REPRESENTATIVE (IOI City Mall)

DTL Malaysia Sdn. Bhd.; Putrajaya; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Annual leave & public holidays

EPF/Socso/EIS contribution

Product & sales training

Quarterly team building

Staff price purchase

Job summary

DTL Malaysia Sdn. Bhd. seeks a Brand Store Sales Representative for IOI City Mall to drive sales, engage customers and promote products. You will analyze needs, maintain relationships and resolve issues to ensure satisfaction.

Ideal candidates are confident, motivated, with strong selling and negotiation skills, and familiar with CRM practices. Fresh graduates are welcome; a dynamic, team-oriented environment is offered.

Qualifications

• Confident, responsive and attentive to customer needs.
• Motivated and target driven with a proven sales track record.
• Excellent selling, communication and negotiation skills.
• Familiar with CRM practices and able to build productive relationships.
• Management skills and openness to feedback.
• Fresh graduates are welcome to apply.
• Bonus and salary increment based on performance and company profit.
• Fun, dynamic and flexible working environment.

Responsibilities

• Present, promote and sell products/services to existing and prospective customers.
• Perform cost-benefit and needs analysis for current and potential customers.
• Establish, develop and maintain positive business and customer relationships.
• Expedite resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed sales targets within schedule.
• Coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competition, and potential for new products.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Skills

Sales experience

CRM familiarity

Communication skills

Negotiation

Customer service

Tools

CRM

Job description

BRAND STORE SALES REPRESENTATIVE (IOI City Mall)

Job Responsibilities:-

Present, promote and sell products/services to existing and prospective customers.

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

Establish, develop and maintain positive business and customer relationships.

Expedite the resolution of customer problems and complaints to maximize satisfaction.

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments.

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends.

Continuously improve through feedback.

Job Requirements:-

Confident, responsive and attentive to the customer needs.

Highly motivated and target driven with a proven track record in sales.

Excellent selling, communication and negotiation skills.

Familiarity with CRM (Customer Relationship Management) practices along with ability to build productive business professional relationships.

Management skills and openness to feedback.

Fresh graduates are welcome to apply.

Bonus and salary Increment (Based on performance & company's profit).

Fun, dynamic and flexible working environment.

• Medical Benefits.
• Annual leave and public holiday observe.
• EPF/Socso/EIS contribution.
• Product & sales training will be provided.
• Quarterly team building
• Staff price purchase.