BRAND STORE MANAGER(IMAGO)

DTL Malaysia Sdn. Bhd.; West Coast Division; On-site; MYR 36,000 - 47,000; Full time

Benefits offered by this job

Bonus and salary increment (based on绩效

Medical benefits and annual checkup

Annual leave and public holidays

Job summary

DTL Malaysia Sdn. Bhd. is seeking a Store Manager to oversee daily retail operations at the Kota Kinabalu sites in Sabah.

You will coordinate assessments, improvements, and promotions with Brand Store Executive and HQ teams to ensure consistent brand standards. This role requires strong communication in English, Malay, and Mandarin, willingness to work six days a week, and a track record in retail management.

Qualifications

• Minimum SPM and above with 2 years retail experience.
• Experience as store manager encouraged.
• Able to communicate in English, Malay, and Mandarin.

Responsibilities

• Oversee daily retail store operations.
• Conduct store assessments and coordinate improvement actions.
• Maintain effective communication with Brand Store Executive.
• Ensure store activities opening launching align with timelines.
• Propose store enhancements to improve consumer experience.
• Provide customer service training to promoters on the ground.
• Resolve day-to-day operational issues raised by HQ.
• Ensure planograms and store guidelines are followed.
• Capture best practices across stores and share learnings.
• Prepare proposals and reports for meetings.
• Monitor activities to support sales performance.

Skills

Good communication

Interpersonal skills

Multilingual capability

Education

SPM or above

Job description

IMAGO SHOPPING MALL, KK TIMES SQUARE PHASE 2, OFF COASTAL HIGHWAY, 88100 KOTA KINABALU SABAH

Responsibilities

Aware of retail stores daily operations and matters

Conduct store-assessment and meeting to promoters and follow up with action plans for improvements or maintenance.

Maintain a healthy and productive communication with Brand Store Executive.

Ensure store activities/opening/launching are in placed accordingly to the timeline.

Propose various store enhancement initiatives to improve consumers experience.

Coach and provide customer service training for promoters on the ground.

Assist in solving day to day operational issues raised by Brand Store Executive and HQ Personnel.

Ensure all correspondences store planogram are carried out effectively according to the guidelines.

Capture best practice across all stores and brain storm for further implementation or enhancement.

Prepare necessary proposal and reports for meetings.

Monitor and support in all aspects that contributes to sales performance.

Requirements

Minimum SPM and above and with 2 years working experience preferably in retail industry (mobile/consumer electronics).

Candidates with relevant strong working experience as store managers are encouraged to apply.

Good communication and interpersonal abilities verbal and written (able to communicate in English, Malay and Mandarin).

Willing to work 6 days per week based on outlet schedule.

Benefits

Bonus and salary Increment (Based on performance appraisal).

Fun, dynamic and flexible working environment.

Medical Benefits & annual medical checkup.

Annual Leave and Public Holiday observe.

EPF/Socso/EIS contribution.

Training will be provided.

Team building/Annual Dinner/Birthday Celebration.

Staff price purchase.