BRAND STORE MANAGER(AEON KOTA BHARU)

DTL Malaysia Sdn. Bhd.; Kota Bharu; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Bonus & increment

Medical benefits

Annual leave & holidays

Staff discount

Job summary

AEON Kota Bharu in Lembah Sireh is seeking a Store Manager to oversee daily operations, coach promoters, and ensure launches align with timelines. The role requires multi-lingual communication and experience in retail management.

You will drive enhancements to improve customer experience and support sales performance across the store. Ideal candidates have 2+ years in retail, a minimum SPM, and are willing to work six days per week depending on outlet schedules.

Qualifications

• Minimum SPM or higher with 2 years retail experience.
• Store manager experience encouraged.
• Fluent in English, Malay and Mandarin for customer and team communications.
• Willing to work 6 days per week based on outlet schedule.

Responsibilities

• Oversee daily store operations and ensure smooth running of the store.
• Conduct store assessments and meetings with promoters and follow up with action plans.
• Maintain healthy, productive communication with Brand Store Executive.
• Ensure store activities, openings and launches are on schedule.
• Propose store enhancement initiatives to improve consumer experience.
• Coach and provide customer service training for promoters.
• Assist in solving day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure planograms and store correspondences are carried out per guidelines.
• Capture best practices across stores and brainstorm improvements.
• Prepare proposals and reports for meetings.
• Monitor and support all aspects contributing to sales performance.

Skills

Communication skills

Trilingual English Malay Mandarin

People management

Education

SPM or equivalent

Job description

AEON KOTA BHARU, LEMBAH SIREH, 15050 KOTA BHARU KELANTAN

Responsibilities :

Aware of retail stores daily operations and matters

Conduct store-assessment and meeting to promoters and follow up with action plans for improvements or maintenance.

Maintain a healthy and productive communication with Brand Store Executive.

Ensure store activities/opening/launching are in placed accordingly to the timeline.

Propose various store enhancement initiatives to improve consumers experience.

Coach and provide customer service training for promoters on the ground.

Assist in solving day to day operational issues raised by Brand Store Executive and HQ Personnel.

Ensure all correspondences store planogram are carried out effectively according to the guidelines.

Capture best practice across all stores and brain storm for further implementation or enhancement.

Prepare necessary proposal and reports for meetings.

Monitor and support in all aspects that contributes to sales performance.

Requirements :

Minimum SPM and above and with 2 years working experience preferably in retail industry (mobile/consumer electronics).

Candidates with relevant strong working experience as store managers are encouraged to apply.

Good communication and interpersonal abilities verbal and written (able to communicate in English, Malay and Mandarin).

Willing to work 6 days per week based on outlet schedule.

Benefits :

Bonus and salary Increment (Based on performance appraisal).

Fun, dynamic and flexible working environment.

Medical Benefits & annual medical checkup.

Annual Leave and Public Holiday observe.

EPF/Socso/EIS contribution.

Training will be provided.

Team building/Annual Dinner/Birthday Celebration.

Staff price purchase.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a store manager?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?