Branch Service Manager - Customer Experience & Growth

UOB (United Overseas Bank); Kajang; On-site; MYR 36,000 - 47,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a Customer Service (Branch) professional to greet customers, provide guidance, and handle basic servicing requests inside the branch. The role supports efforts to maximize revenues, promote product initiatives, enhance customer satisfaction, and minimize losses, while deepening existing relationships and reducing attrition.

You'll be part of Consumer Banking, serving retail customers across channels and collaborating with branch teams to deliver

Job description

United Overseas Bank (Malaysia) Bhd is seeking a Customer Service (Branch) professional to greet customers, provide guidance, and handle basic servicing requests inside the branch. The role supports efforts to maximize revenues, promote product initiatives, enhance customer satisfaction, and minimize losses, while deepening existing relationships and reducing attrition.

You'll be part of Consumer Banking, serving retail customers across channels and collaborating with branch teams to deliver