Branch Service & Growth Manager

United Overseas Bank; Johor Bahru; On-site; MYR 18,000 - 26,000; Full time

Job summary

United Overseas Bank Malaysia, a branch-focused financial services provider, seeks a Customer Service (Branch) professional to greet customers, guide them through available services, and handle basic servicing requests within the branch.

The role supports revenue initiatives, product promotions, and customer satisfaction while helping deepen relationships and minimize attrition in Consumer Banking.

Responsibilities

• Greet customers and provide guidance on branch services.
• Assist with basic servicing requests and support customer satisfaction.
• Contribute to revenue initiatives and product promotions.
• Help deepen customer relationships and minimize attrition.

Job description

United Overseas Bank Malaysia, a branch-focused financial services provider, seeks a Customer Service (Branch) professional to greet customers, guide them through available services, and handle basic servicing requests within the branch.

The role supports revenue initiatives, product promotions, and customer satisfaction while helping deepen relationships and minimize attrition in Consumer Banking.