Branch Sales Manager, Penang & Sg Petani

Zurich Life Insurance Malaysia Berhad; Penang; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Monthly Incentive

Overseas Convention

Job summary

Zurich Life Insurance Malaysia Berhad in Malaysia is seeking a Branch Sales Manager to lead growth across the branch, recruit and develop agency leaders, and ensure achievement of production and efficiency targets. You will drive sales strategies, monitor performance, and mentor AMs/CAMs while maintaining regulatory compliance.

The role requires strong leadership, coaching, and stakeholder management, with a focus on maximizing persistency, profitability, and branch performance through strategic

Qualifications

• Degree or Diploma in Business, Marketing, Finance, or related field.
• Experience in insurance/takaful sales management.
• Proven leadership, coaching and people development skills.
• Proven track record in sales and agency management.
• Excellent communication, negotiation and stakeholder management abilities.

Responsibilities

• Lead branch sales growth and achieve annual/monthly production targets.
• Recruit, develop, coach, and manage agency leaders and wealth planners.
• Ensure licensing, certification and compliance requirements are met.
• Organize branch meetings, training and development programs.
• Monitor productivity, performance reviews and business planning.

Skills

Leadership

Coaching

Agency management

Communication

Education

Degree/Diploma in Business/Marketing/Finance

Job description

Lead and drive sales growth, agency development, and business performance within the assigned branch. Responsible for recruiting, developing, coaching, and managing agency leaders and agents while ensuring achievement of production, profitability, and operational targets.

Key Responsibilities

Sales & Business Growth

Drive branch sales performance and achieve annual/monthly production targets.

Implement sales strategies, campaigns, and business development initiatives.

Monitor branch productivity and take proactive actions to improve results.

Identify market opportunities and expand market penetration.

Recruit, develop, and retain quality agency leaders and wealth planners.

Monthly Coffee Talk Session/Mini BOP

Coach and mentor Agency Managers (AMs) and Chief Agency Managers (CAMs).

Support talent development programs such as FAST, SPARK, and other agency initiatives.

Conduct regular performance reviews and business planning sessions.

Organize branch sales meetings, training, workshops, and development programs such as monthly ZAC, NST Activation Program etc

Ensure agency members meet licensing, certification, and compliance requirements.

Foster a high-performance sales culture within the branch.

Operational Management

Ensure smooth execution of branch operations and agency administration.

Monitor business submissions, pending cases, persistency, and service standards.

Coordinate with Head Office and support functions to resolve operational issues.Compliance & Governance

Ensure adherence to company policies, regulatory requirements, and industry guidelines.

Promote ethical sales practices and customer-centric conduct.

Manage and mitigate business and operational risks within the branch.

Key Performance Indicators (KPIs)

• Recruitment and activation of new agents
• Agency manpower growth and retention.

Persistency and business quality.

Productivity per active agent.

Training and development participation.

Branch profitability and operational efficiency.

Requirements

Degree/Diploma in Business, Marketing, Finance, or related field.

Experience in insurance/takaful sales management.

Strong leadership, coaching, and people development skills.

Proven track record in sales and agency management.

Excellent communication, negotiation, and stakeholder management abilities.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Branch Sales Manager?
• Do you have Sales Strategy Development experience?

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

Perks and benefits

• Miscellaneous allowance Monthly Incentive, Free Oversea Convention

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