Branch Operations & Loan Support Specialist

Carsome; Kangar; On-site; MYR 28,000 - 45,000; Full time

Job summary

CARSOME is seeking an Executive, Branch Support Admin to join our team in Malaysia. The role focuses on administrative support for loan processing, coordinating with external parties, and maintaining accurate document records.

You will assist with sales admin tasks in the automotive sector, manage payments and receipts, and support branch operations. Strong communication and teamwork are essential, as is building relationships with financial institutions.

Qualifications

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience.
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork.
• Good connections with financial institutions.

Responsibilities

• Administrative Support: Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.
• Inventory Management: Manage retail car keys and trade plates.
• Monitor key management and stock measurement.
• Documentation Support: Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Skills

Communication skills

Teamwork

Customer service

Financial institutions network

Education

Certificate / Diploma / Degree or SPM/O-Level equivalent

Job description

CARSOME is seeking an Executive, Branch Support Admin to join our team in Malaysia. The role focuses on administrative support for loan processing, coordinating with external parties, and maintaining accurate document records.

You will assist with sales admin tasks in the automotive sector, manage payments and receipts, and support branch operations. Strong communication and teamwork are essential, as is building relationships with financial institutions.