Branch Manager (Klang Valley)

CIMB; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

CIMB Bank in Kuala Lumpur is seeking a Branch Manager to oversee sales, service and compliance, ensuring top-notch performance across the branch. You will guide, motivate, and manage staff toward achieving shared goals while delivering exceptional customer experiences.

The role requires strong knowledge of banking products, a proven track record in leadership and sales, and the ability to maintain regulatory standards.

Qualifications

• Preference for banking/financial services leadership experience.
• Minimum 3 years in branch operations, compliance, or management.
• Strong knowledge of banking products and services with excellent customer service.
• Licenses in wealth & banca mentioned are advantageous.

Responsibilities

• Drive Branch Excellence by overseeing sales, service and compliance.
• Inspire and guide staff toward achieving shared goals.
• Develop new business opportunities while maintaining customer relationships.
• Uphold standards to ensure compliance, safety, and security.

Skills

Leadership

Customer service

Sales

Team motivation

Education

Wealth & banca licenses (IPPC, FIMM, PCE, CEILI & TBE)

Job description

• Drive Branch Excellence - oversee sales, service and compliance to ensure top-notch performance;
• Inspire Your Team - guide, motivate, and drive your staff toward achieving shared goals and exceeding expectations;
• Build Strong Relationships - develop new business opportunities while maintaining strong connections with customers and the community;
• Uphold Standards - ensure the branch adheres to the highest levels of compliance, safety, and security.

Job Requirements:

• Preferably Managers specializing in Banking / Financial Services or equivalent
• Min. 3 years experience in branch operations, compliance or in leadership / management role
• Good knowledge of banking products and services with strong customer service skills
• Has wealth & banca product licenses (IPPC, FIMM, PCE, CEILI & TBE) will be an added advantage
• Possess high energy level with proven track record in sales achievement
• Comfortable with a goal oriented environment.

Only shortlisted candidates will be notified.