Branch Leader: Sales, Service & Compliance Excellence

CIMB; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

CIMB Bank in Kuala Lumpur is seeking a Branch Manager to oversee sales, service and compliance, ensuring top-notch performance across the branch. You will guide, motivate, and manage staff toward achieving shared goals while delivering exceptional customer experiences.

The role requires strong knowledge of banking products, a proven track record in leadership and sales, and the ability to maintain regulatory standards.

Qualifications

• Preference for banking/financial services leadership experience.
• Minimum 3 years in branch operations, compliance, or management.
• Strong knowledge of banking products and services with excellent customer service.
• Licenses in wealth & banca mentioned are advantageous.

Responsibilities

• Drive Branch Excellence by overseeing sales, service and compliance.
• Inspire and guide staff toward achieving shared goals.
• Develop new business opportunities while maintaining customer relationships.
• Uphold standards to ensure compliance, safety, and security.

Skills

Leadership

Customer service

Sales

Team motivation

Education

Wealth & banca licenses (IPPC, FIMM, PCE, CEILI & TBE)

Job description

CIMB Bank in Kuala Lumpur is seeking a Branch Manager to oversee sales, service and compliance, ensuring top-notch performance across the branch. You will guide, motivate, and manage staff toward achieving shared goals while delivering exceptional customer experiences.

The role requires strong knowledge of banking products, a proven track record in leadership and sales, and the ability to maintain regulatory standards.