Branch Manager (Art Studio) – 1 Utama

LOVE MOSAIC STUDIO; Petaling Jaya; On-site; MYR 40,000 - 80,000; Full time

Benefits offered by this job

Career growth opportunities

Training provided

Centre events involvement

Job summary

LOVE MOSAIC STUDIO in Petaling Jaya invites applications for a Branch Manager to oversee daily operations at our 1 Utama centre. You will lead teachers and staff, handle parent inquiries via WhatsApp, and coordinate student registrations and schedules.

The role requires a diploma or degree in business, education, or related fields, with a focus on customer service and leadership. Weekend work is expected; join us to nurture a welcoming learning environment for children.

Qualifications

• Diploma or Degree in Business, Education, Early Childhood Education, or related fields preferred.
• Experience in customer service, education centres, retail, or branch operations is an advantage.
• Good communication, leadership, and organisational skills.
• Friendly, responsible, proactive, and confident in dealing with parents.
• Able to multitask, solve problems, and manage daily operations independently.

Responsibilities

• Manage daily branch operations and ensure the centre runs smoothly.
• Lead, guide, and support teachers and team members.
• Handle parents' enquiries, WhatsApp messages, and customer service.
• Assist parents with programme enquiries, student registration, and class arrangements.
• Manage student enrolments, class schedules, and attendance.
• Oversee fee collection, payment records, and daily administration.
• Follow up with interested parents and encourage new student registrations.
• Maintain a clean, organised, and welcoming centre.
• Support centre events, workshops, and promotional activities.
• Work closely with management to improve branch performance.

Skills

Leadership

Customer service

Communication

Organisational skills

Multitasking

Problem-solving

Team supervision

Education

Diploma or Degree in Business, Education, Early Childhood Education, or related fields

Tools

WhatsApp

Microsoft Office

Job description

We are looking for a friendly, responsible, and motivated Branch Manager to join our growing kids' Art centre at 1 Utama!

If you enjoy working with children, communicating with parents, and leading a team, we'd love to hear from you!

You will be responsible for managing daily centre operations, providing excellent customer service, and ensuring a smooth and welcoming experience for parents and students.

Job Responsibilities

Manage daily branch operations and ensure the centre runs smoothly.

Lead, guide, and support teachers and team members.

Handle parents' enquiries, WhatsApp messages, and customer service.

Assist parents with programme enquiries, student registration, and class arrangements.

Manage student enrolments, class schedules, and attendance.

Oversee fee collection, payment records, and daily administration.

Follow up with interested parents and encourage new student registrations.

Maintain a clean, organised, and welcoming centre.

Support centre events, workshops, and promotional activities.

Work closely with management to improve branch performance.

Job Requirements

Diploma or Degree in Business, Education, Early Childhood Education, or related fields preferred.

Experience in customer service, education centres, retail, or branch operations is an advantage.

Good communication, leadership, and organisational skills.

Friendly, responsible, proactive, and confident in dealing with parents.

Able to multitask, solve problems, and manage daily operations independently.

Comfortable using WhatsApp and basic computer applications.

Enjoy working in a children-focused environment.

Candidates with supervisory or team leadership experience are encouraged to apply.

Must be able to work on Saturdays and Sundays.

Why Join Us?

Friendly and supportive working environment.

Opportunities for career growth within our expanding enrichment centre.

Hands-on experience in branch management and team leadership.

Training and guidance provided.

Opportunity to make a positive impact on children's learning journey.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a branch manager? Which of the following types of qualifications do you have? Do you have Event Promotions experience? How would you rate your Mandarin language skills?