Assistant Branch Manager (Kuala Sepetang)

AmBank; Selama; On-site; MYR 40,000 - 60,000; Full time

Job summary

Jora Malaysia seeks a candidate to jointly manage branch operational expenses and sales targets while ensuring effective lead generation and customer acquisition. You will support the Branch Manager in retention efforts, drive sales productivity, and uphold regulatory compliance.

The role involves maintaining branch presentation and monitoring risks across transactions within AML and banking policies. The incumbent will assist with staff licensing, succession planning, and ensure ongoing

Qualifications

• Bachelor's degree or equivalent banking industry experience.
• Minimum 3 years in branch operations, service and basic sales knowledge.
• Experience in banking industry on sales and marketing is added advantage.
• Excellent verbal and accounting skills.
• Good understanding of banking regulatory requirements.

Responsibilities

• To be jointly accountable for branch operational expenses and sales targets.
• To ensure lead generation process is managed effectively.
• To assist BM in acquiring new to bank customers and customer retention.
• To share contribution on sales force productivity and staff performance.
• To ensure all operational procedures comply with manuals and banking rules/regulations.
• To maintain high standard branch aesthetic.
• Identify and assess risks in transactions and monitor/report impact on risk, franchise, regulatory or financials.
• Conduct business and day-to-day activities contributing to a 'no surprise' AML compliance culture.
• To assist BM in managing staff licensing requirements and succession planning.
• To ensure sales staff have continuous professional development.

Skills

Branch operations

Sales knowledge

Regulatory understanding

Verbal skills

Accounting skills

Education

Bachelor's degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To be jointly accountable for branch operational expenses and sales targets

To ensure lead generation process in manage effectively

To assist BM in acquiring new to bank customers and customer retention

To share contribution on sales force productivity and other staff performance

To ensure all operational procedures comply with manuals and other banking rules
regulations

To maintain high standard branch aesthetic

Identify and escape risks inherent in particular situations or transactions Assess, control,
monitor and report impact of risks, franchise, regulatory or financial

Conduct business and day to day activities contributing to a 'no surprise' compliance culture
by ensuring adherence to the Group's AML programme policies and procedures

To assist BM in managing staff licensing requirement and succession planning

To ensure sales staff have Continuous Professional Development.

Job Requirements

• Bachelors' degree in any field or equivalent banking industry experience
• Minimum 3 years in branch operations, service and basic sales knowledge
• Experience in banking industry on sales and marketing is added advantage
• Excellent verbal and accounting skills
• Good understanding of banking regulatory