Billing Specialist – Freight Forwarding & Customs

FM Global Logistics; Port Klang; On-site; MYR 36,000 - 54,000; Full time

Job summary

FM Port Klang Custom Brokerage Department seeks a Billing Junior Executive to process invoices, credit notes, and billing-related documents efficiently within the defined cycle. The role collaborates with operations for documentation, reviews customer accounts, and resolves billing discrepancies while maintaining records.

Ideal candidates hold a Diploma in accounting, with 1–2 years billing experience in freight forwarding, and strong Excel skills.

Qualifications

• 1–2 years in billing (freight forwarding preferred).
• Familiar with accounting/forwarding systems.
• Proficient in Excel.

Responsibilities

• Issue, post and manage invoices, credit notes accurately and within the agreed billing cycle.
• Apply correct tariffs, contracted rates, surcharges and FX conversions to each job, verifying against the operations file before release.
• Liaise with forwarding customer service and operations to obtain complete job documentation and charge details for billing.
• Review customer accounts and open items regularly to identify unbilled jobs, duplicate charges and posting errors.
• Investigate and resolve billing discrepancies with customers, agents and internal departments, escalating unresolved items to the supervisor.
• Respond to customer billing enquiries promptly and professionally.
• Maintain proper filing and retention of billing records and supporting documents.
• Support month-end closing by ensuring all completed jobs for the period are billed.
• Ensure billing activities comply with company policies, SST requirements and relevant regulations.
• Perform other related duties as assigned

Skills

Billing experience

Attention to detail

Education

Diploma in accounting or equivalent

Tools

Excel

Job description

FM Port Klang Custom Brokerage Department seeks a Billing Junior Executive to process invoices, credit notes, and billing-related documents efficiently within the defined cycle. The role collaborates with operations for documentation, reviews customer accounts, and resolves billing discrepancies while maintaining records.

Ideal candidates hold a Diploma in accounting, with 1–2 years billing experience in freight forwarding, and strong Excel skills.