Billing Executive (Jr.) – CBD (Port Klang)

FM Global Logistics; Port Klang; On-site; MYR 33,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking a billing professional to manage invoices, credit notes, and billing cycles with accuracy. You will apply tariffs, FX conversions, and verify charges against operations files to ensure precise billing for every job.

Role involves liaising with customer service and operations, reviewing accounts for unbilled items, and resolving discrepancies swiftly. It supports month-end closing and requires strict adherence to SST and regulatory rules.

Qualifications

• Diploma in accounting or equivalent required.
• 1–2 years in billing, preferably freight forwarding.
• Familiar with accounting/forwarding systems and Excel.

Responsibilities

• Issue, post and manage invoices, credit notes accurately and within the agreed billing cycle.
• Apply correct tariffs, contracted rates, surcharges and FX conversions to each job.
• Liaise with forwarding customer service and operations to obtain documentation and charge details.
• Review customer accounts and open items to identify unbilled jobs, duplicates, and errors.
• Investigate and resolve billing discrepancies with customers, agents and internal teams.
• Respond to customer billing inquiries promptly and professionally.
• Maintain proper filing and retention of billing records and supporting documents.
• Support month-end closing by ensuring all completed jobs are billed.
• Ensure billing activities comply with policies, SST requirements and regulations.
• Perform other related duties as assigned.

Skills

Attention to detail

Billing experience

Education

Diploma in accounting

Tools

Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Issue, post and manage invoices, credit notes accurately and within the agreed billing cycle


• Apply correct tariffs, contracted rates, surcharges and FX conversions to each job, verifying against the operations file before release


• Liaise with forwarding customer service and operations to obtain complete job documentation and charge details for billing


• Review customer accounts and open items regularly to identify unbilled jobs, duplicate charges and posting errors


• Investigate and resolve billing discrepancies with customers, agents and internal departments, escalating unresolved items to the supervisor


• Respond to customer billing enquiries promptly and professionally


• Maintain proper filing and retention of billing records and supporting documents


• Support month-end closing by ensuring all completed jobs for the period are billed


• Ensure billing activities comply with company policies, SST requirements and relevant regulations


• Perform other related duties as assigned

Requirements

• Diploma in accounting or equivalent


• 1–2 years in billing (freight forwarding preferred), familiar with accounting/forwarding systems, Excel, attention to detail.