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Integrated Health Plans Sdn Bhd is seeking a billing-focused professional to ensure accuracy in reconciling Statements of Account (SOA) from hospitals and providers. You will collaborate with internal teams to investigate discrepancies and maintain precise billing records.
The role involves tracking MediSave-related records, supporting provider payments, and monitoring key metrics to drive cost-effective improvements while strengthening provider relationships and ensuring timely resolutions.
Ensure billing accuracy by reviewing and reconciling Statements of Account (SOA) submitted by hospitals and healthcare providers.
Work closely with internal teams to investigate and resolve billing discrepancies.
Maintain accurate and up-to-date billing and provider records.
Track and monitor the status of CPF and MediSave-related records and transactions, including following up on outstanding or rejected cases where necessary.
Support the timely processing of provider payments, helping to maintain strong provider relationships and operational efficiency.
Monitor key billing and operational metrics to identify opportunities for process improvement and cost-effectiveness.
Act as a key liaison between internal departments and external healthcare stakeholders, ensuring clear communication and timely resolution of issues.
Diploma or Degree in Finance, Accounting, Business Administration, Healthcare Administration, or a related discipline.
Preferably 1–3 years of relevant experience in billing, accounts receivable, payment processing, healthcare administration, or a similar role.
Experience in reviewing and reconciling Statements of Account (SOA), with strong attention to detail and accuracy.