Bilingual Order Entry Specialist (JP/EN)

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Permanent contract

Bonus 1.5 months

Medical + dental care

Life insurance

Public transport access

Diversity, flexible and fun working文化

Job summary

METTLER TOLEDO is seeking a detail‑oriented Billing & Order Processing specialist in Malaysia (Petaling Jaya) to ensure accurate processing of service contracts, orders and invoicing in SAP CRM. You will identify and resolve issues with released orders, coordinate with internal teams, and maintain timely billing and customer satisfaction.

Responsibilities include processing invoices and proforma invoices, confirming orders and contracts to customers, and upholding company procedures.

Qualifications

• Diploma or degree in business, statistics, economics, logistics or related field.
• Fluent in Japanese and English (speaking, writing, reading).
• Able to collaborate across cultures and functions.

Responsibilities

• Process service contracts, orders and invoicing accurately in SAP CRM.
• Identify, analyse and resolve errors in released orders with cross‑functional teams.
• Monitor billing of services and credit blocks to avoid delays.
• Prepare and close invoices and proforma invoices within timelines.
• Address customer inquiries promptly and provide order/contracts confirmations.
• Ensure adherence to procedures and meet KPIs and development plans.

Skills

Japanese fluency

English fluency

Analytical skills

Interpersonal & communication skills

Education

Diploma or BS/BA in Business Administration, Statistics, Economics, Logistics, or related degree

Job description

METTLER TOLEDO is seeking a detail‑oriented Billing & Order Processing specialist in Malaysia (Petaling Jaya) to ensure accurate processing of service contracts, orders and invoicing in SAP CRM. You will identify and resolve issues with released orders, coordinate with internal teams, and maintain timely billing and customer satisfaction.

Responsibilities include processing invoices and proforma invoices, confirming orders and contracts to customers, and upholding company procedures.