Bilingual IT Support Technician - Mandarin/English

CENTRICORE SYSTEMS SDN. BHD.; George Town; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible working arrangements

Job summary

Centricore Systems Sdn. Bhd. in George Town, Penang, is seeking a Computer Technician on a contract basis to provide frontline IT support for a diverse client base. You will troubleshoot hardware, software, and network issues and document incidents and resolutions.

Proficiency in Mandarin and English is required, with strong communication skills, and the ability to work independently or as part of a team in a fast-paced environment. Ongoing training and benefits offered.

Qualifications

• Minimum 1 year of IT support or computer repair experience.
• Proficient in Mandarin and English, with strong communication skills.

Responsibilities

• Provide frontline IT support and troubleshoot hardware, software, and network issues for clients.
• Perform installations, configurations, and upgrades of computer systems, peripherals, and software.
• Respond to IT-related inquiries and requests in a timely and professional manner.
• Document all support activities and maintain records of incidents and resolutions.
• Collaborate with IT team to implement improvements and enhance customer experience.

Skills

IT support

Troubleshooting

Bilingual EN/Mandarin

Team player

Independent worker

Job description

Centricore Systems Sdn. Bhd. in George Town, Penang, is seeking a Computer Technician on a contract basis to provide frontline IT support for a diverse client base. You will troubleshoot hardware, software, and network issues and document incidents and resolutions.

Proficiency in Mandarin and English is required, with strong communication skills, and the ability to work independently or as part of a team in a fast-paced environment. Ongoing training and benefits offered.