Bilingual IT Documentation Specialist

Zen Computer Systems Sdn Bhd; Cyberjaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

Zen Computer Systems Sdn Bhd is seeking a meticulous IT Documentation Writer in Malaysia to develop, edit, and maintain user manuals, guides, and online help for IT applications. You will work with IT business analysts, developers, and project managers to gather and translate technical information into clear, user-friendly content.

The role requires proficiency in Microsoft Word and Visio, strong written and verbal communication, and the ability to produce concise documentation aligned with

Qualifications

• Strong attention to detail and clear communication.
• Ability to translate technical concepts into user-friendly language.
• Experience with content versioning and documentation management systems is an added advantage.

Responsibilities

• Develop and maintain user manuals, quick-start guides, and online help resources.
• Collaborate with IT Business Analysts, IT developers and Project Managers to gather technical information.
• Review and update existing documentation for accuracy and consistency.
• Create visuals like screenshots, flowcharts, and diagrams to aid understanding.
• Ensure documentation meets style guides and accessibility standards.

Skills

Attention to detail

Documentation

Bilingual

Education

Diploma or higher

Tools

Microsoft Word

Microsoft Visio

Job description

Zen Computer Systems Sdn Bhd is seeking a meticulous IT Documentation Writer in Malaysia to develop, edit, and maintain user manuals, guides, and online help for IT applications. You will work with IT business analysts, developers, and project managers to gather and translate technical information into clear, user-friendly content.

The role requires proficiency in Microsoft Word and Visio, strong written and verbal communication, and the ability to produce concise documentation aligned with