Bilingual General Manager — Growth & Operations Leader

ET EDUCATION SDN BHD; Kuala Lumpur; On-site; MYR 59,000 - 71,000; Full time

Benefits offered by this job

Performance incentives

Performance bonus

Job summary

ET Education Sdn Bhd is seeking a seasoned General Manager to lead Sales, Marketing, Operations, Administration and Teaching teams in Kuala Lumpur. The role emphasizes driving revenue, hitting targets and optimizing daily operations through data-driven decisions.

You will identify bottlenecks, implement solutions, and report risks early while improving systems and documenting best practices. Fluent Chinese and English are required, with experience in the education sector advantageous.

Qualifications

• Minimum three years of team leadership experience with proven responsibility for revenue, sales targets or measurable business results.
• Strong commercial judgement, problem-solving ability and hands-on experience in B2C Sales, Marketing or Operations.
• Proactive, humble, honest and able to communicate disagreements directly without creating politics.
• Fluent in Chinese and English; education or training industry experience is an advantage.
• Previous General Manager experience is not required.

Responsibilities

• Lead Sales, Marketing, Operations, Administration and Teaching teams to achieve company targets.
• Use data to identify business bottlenecks, execute solutions and report risks or performance gaps early.
• Improve existing systems, document successful methods and build backups for critical roles.

Skills

Team leadership

Revenue targets

B2C Sales/Marketing/Operations

Data analysis

Tools

Google Sheets

Excel

Dashboards

AI tools

Job description

ET Education Sdn Bhd is seeking a seasoned General Manager to lead Sales, Marketing, Operations, Administration and Teaching teams in Kuala Lumpur. The role emphasizes driving revenue, hitting targets and optimizing daily operations through data-driven decisions.

You will identify bottlenecks, implement solutions, and report risks early while improving systems and documenting best practices. Fluent Chinese and English are required, with experience in the education sector advantageous.