Bilingual Customer Service & Programs Coordinator

AT Precision Tooling; Bayan Lepas; On-site; MYR 36,000 - 52,000; Full time

Benefits offered by this job

Free parking

Health insurance

Maternity leave

Promotion opportunities

Job summary

Jora Malaysia in Bayan Lepas, Malaysia is seeking a proactive Customer Service/Program Executive to manage customer orders and ensure timely delivery. You will be the main contact between customers, sales and planning teams, handling enquiries, quotations, order tracking and complaints efficiently.

Fluent in English and Mandarin to communicate with Mandarin-speaking clients, with at least 1 year in customer service, strong coordination, multitasking and problem-solving skills, and the ability to

Qualifications

• Fluent in English and Mandarin to communicate with Mandarin-speaking clients.
• At least 1 year in customer service.
• Strong coordination, multitasking and problem-solving skills.
• Able to work in a fast-paced environment.

Responsibilities

• Manage customer orders and ensure timely delivery.
• Be the main contact between customers, sales, and planning teams.
• Handle enquiries, quotations, order tracking and complaints efficiently.

Skills

English

Mandarin

Customer service

Coordination

Multitasking

Job description

Jora Malaysia in Bayan Lepas, Malaysia is seeking a proactive Customer Service/Program Executive to manage customer orders and ensure timely delivery. You will be the main contact between customers, sales and planning teams, handling enquiries, quotations, order tracking and complaints efficiently.

Fluent in English and Mandarin to communicate with Mandarin-speaking clients, with at least 1 year in customer service, strong coordination, multitasking and problem-solving skills, and the ability to