Beauty Advisor

Asian Beauty Corner Sdn Bhd; Johor Bahru; On-site; MYR 17,000 - 25,000; Full time

Job summary

Asian Beauty Corner Sdn Bhd is seeking a Beauty Adviser to deliver exceptional customer service, promote beauty products, and help achieve store sales targets. The role emphasizes skincare, cosmetics, and staying current with beauty trends.

You will greet customers, assess their needs, demonstrate products, and provide informed advice. The position supports store operations and teamwork in a busy retail environment.

Qualifications

• Minimum SPM or equivalent qualification.
• Previous experience in beauty retail or customer service is an advantage.
• Willing to learn about beauty products and trends.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Understand customers’ needs and recommend suitable skincare, makeup, and beauty products.
• Provide product information, demonstrations, and basic beauty advice.
• Handle customer enquiries and complaints professionally.
• Promote and sell beauty products to achieve sales targets and stay updated on trends.

Skills

Customer service

Sales

Communication skills

Teamwork

Presentable

Proactive

Education

SPM or equivalent

Job description

The Beauty Adviser is responsible for providing excellent customer service, promoting beauty products, achieving sales targets, and maintaining the overall appearance and cleanliness of the store. The role requires a friendly, customer-focused individual with an interest in skincare, cosmetics, and beauty trends.

The Beauty Adviser is responsible for providing excellent customer service, promoting beauty products, achieving sales targets, and maintaining the overall appearance and cleanliness of the store. The role requires a friendly, customer-focused individual with an interest in skincare, cosmetics, and beauty trends.

Key Responsibilities

1. Customer Service

• Greet and assist customers in a friendly and professional manner.


• Understand customers’ needs and recommend suitable skincare, makeup, and beauty products.


• Provide product information, demonstrations, and basic beauty advice.


• Handle customer enquiries and complaints professionally.

2. Sales and Product Knowledge

• Promote and sell beauty products to achieve individual and store sales targets.


• Understand product features, benefits, ingredients, and usage instructions.


• Recommend suitable products and encourage additional purchases where appropriate.


• Stay updated on new product launches, promotions, and beauty trends.

3. Store Operations

• Ensure products are properly displayed, arranged, and replenished.


• Maintain store cleanliness, tidiness, and product presentation.


• Check product prices, stock levels, expiry dates, and promotional displays.


• Assist with stocktaking, receiving goods, and inventory management.

4. Cashiering and Daily Operations

• Process customer payments accurately and handle cash or other payment methods responsibly.


• Assist with opening and closing store procedures when required.


• Ensure all sales transactions follow company procedures.


• Support daily retail operations and complete assigned tasks on time.

5. Teamwork and Reporting

• Work closely with the Store Manager, PIC, and team members to achieve sales objectives.


• Participate in product training, promotional activities, and store campaigns.


• Report stock discrepancies, customer feedback, and operational issues to the PIC.


• Perform other duties as assigned by the management.

Job Requirements

• Minimum SPM or equivalent qualification.


• Previous experience in beauty retail, skincare, cosmetics, or customer service is an advantage.


• Good communication and interpersonal skills.


• Friendly, presentable, proactive, and customer-oriented.


• Willing to learn about beauty products and skincare trends.


• Able to work shifts, weekends, and public holidays according to the work schedule.


• Able to work towards sales targets and as part of a team.


• Proficiency in Mandarin or other languages is an advantage.

Key Performance Indicators (KPIs)

• Achievement of individual and store sales targets.


• Quality of customer service and customer satisfaction.


• Product knowledge and ability to recommend suitable products.


• Store cleanliness, visual merchandising, and stock management.


• Attendance, punctuality, teamwork, and compliance with company policies.