BEAUTY EXPERT @168 PARK SELAYANG

AS Watson Group; Selangor; Presencial; MYR 20.000 - 29.000; Jornada completa

Descripción de la vacante

Watsons Malaysia is seeking staff for Sales & Beauty Service to deliver exceptional customer care and professional beauty advice. You will provide express makeovers, skin checks, hand massages, and assist customers with promotions and new items.

Role includes cashiering during busy periods, stock replenishment, tester maintenance, and contributing to store marketing activities as needed.

Formación

• Excellent customer service and product knowledge.
• Ability to advise on beauty products and services.
• Experience in upselling and cross-selling is a plus.

Responsabilidades

• Provide excellent customer service and greet customers entering store.
• Handle queries and offer professional product advice.
• Perform beauty services such as express makeover, skin check/analysis, and hand massage.
• Promote products, promotions, and new item launches; upsell and cross-sell.
• Support cashiering during peak times and assist with store replenishment.
• Assist with online/Marketplace packing and tester maintenance.
• Participate in store marketing activities when required.

Conocimientos

Customer service

Sales

Beauty knowledge

Upselling

Stock replenishment

Cashiering

Descripción del empleo

Sales & Beauty Service:

• Excellent customer service (Smile, Greet & Offer Basket) & always focus on customers entering store.
• Handle customer queries and offer advice professionally.
• Provide beauty services e.g. express makeover, skin check / analysis, hand massage and gift wrapping.
• Achieve sales target set by management and submit daily sales report.
• Promote company products, PWP, Great Deals, Best Buy, & New Item.
• Up selling and Cross selling.
• Support company’s beauty events upon request.
• Stock replenishment & housekeeping (prioritizing BE brands).
• Tester requisition & ensure testers always clean and tidy.
• Sensormatic attachment- skin care and make up valued > than RM50.
• Price update & check actual price with price tag according to promo mechanics.
• Plano & promotion updates.
• Possess necessary professional product knowledge and selling skills.
• Brief CA and management product knowledge after product training.
• Compulsory to attend all products and soft skills trainings.
• Participate in company marketing activities e.g. video/photo shoots etc as & when required

Other Job Roles

• Cashiering as & when required especially during shortage manpower situation.
• Supporting store overall replenishment & housekeeping.
• Assist with online/marketplace item packing for customers e.g. Bright store, Pandamart, GrabMart etc.