Beauty & Skincare Advisor: Customer Service & Promotions

AS Watson Group; Kuala Lumpur; On-site; MYR 22,320 - 33,480; Full time

Job summary

A leading retail company seeks enthusiastic individuals in Kuala Lumpur to provide exceptional customer service, maintain stock levels, and promote sales through the Watsons VIP Member Card. Ideal candidates will possess strong communication skills, have a pleasant personality, and a background in beauty or makeup is advantageous. This full-time position requires flexibility to work shifts and weekends, and previous promoter experience is preferred.

Qualifications

• SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
• Required language(s): Bahasa Melayu, and English.
• Pleasant personality with strong interpersonal & follow-up skills.
• Ability to work shifts, weekends, and public holidays.
• Preferably has promoter experience.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Support overall store replenishment & housekeeping.
• Maintain sufficient stock levels at all times.
• Promote expertise in Watsons VIP Member Card.
• Provide skincare advice to customers.
• Achieve sales goals through excellent customer service.
• Be responsible for stock replenishment and promotion execution.
• Get involved in roadshows and corporate events.

Skills

Excellent communication skills

Interpersonal skills

Customer service orientation

Ability to work under pressure

Education

SPM/Diploma/Certificate in beauty/makeup

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Supporting store overall replenishment & housekeeping.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.
5. Provide skincare advise to customers.
6. Provide customer service and achieve sales goals.
7. Responsible for stock replenishment and promotion execution.
8. Actively involved in roadshows/corporate events.

Education & Experience:

1. SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Preferably with promoter experience.