Beauty Advisor & Customer Experience Specialist

Watsons Malaysia; Selangor; On-site; MYR 22,320 - 39,060; Full time

Job summary

Watsons Malaysia is seeking a customer-focused retail associate to join our team in Selangor. You will deliver friendly service, assist with stock, operate the register, and promote Watsons VIP benefits while maintaining store standards.

We value strong communication in Bahasa Melayu and English, a positive, energetic attitude, and the ability to work shifts, weekends, and public holidays. Previous promoter experience is a plus.

Qualifications

• SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
• Required language(s): Bahasa Melayu, and English.
• Pleasant personality with a strong drive and excellent in communication skills.
• Good interpersonal & follow-up skills, adaptable and result-oriented.
• Possess outgoing personality, positive and high energy level.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• Preferably with promoter experience.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Supporting store overall replenishment & housekeeping.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.
• Provide skincare advise to customers.
• Provide customer service and achieve sales goals.
• Responsible for stock replenishment and promotion execution.
• Actively involved in roadshows/corporate events.

Skills

Customer service

Sales

Communication

English

Bahasa Melayu

Education

SPM/Diploma/Certificate in beauty/makeup

Job description

Watsons Malaysia is seeking a customer-focused retail associate to join our team in Selangor. You will deliver friendly service, assist with stock, operate the register, and promote Watsons VIP benefits while maintaining store standards.

We value strong communication in Bahasa Melayu and English, a positive, energetic attitude, and the ability to work shifts, weekends, and public holidays. Previous promoter experience is a plus.