BD Operations & CRM Specialist

Ditrolic Energy; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ditrolic Energy is seeking a Business Development Department Administrator to provide administrative and operational support across the full BD sales pipeline, from proposal procurement through COD. You will maintain CRM accuracy, prepare reports, and coordinate with internal teams to ensure timely information and compliant documentation.

The role emphasizes process improvements, data quality, and cross-functional coordination within the BD department. 2–5 years’ related experience is preferred.

Qualifications

• Degree or diploma in Business Administration, Business Management, Sales Administration, Sales Operations, or related discipline.
• 2–5 years in business administration, sales administration, sales operations, or similar roles.
• Experience in renewable energy, solar, engineering, construction, infrastructure, or energy sectors is an advantage.
• Experience with proposals, tenders, procurement, contracts, or project documentation is preferred.
• Experience with CRM systems (MS Dynamics 365 or similar) and strong MS Office skills.
• Experience with reporting, dashboards, or CRM analytics is a plus.

Responsibilities

• Support BD team in tracking opportunities from proposal through operational stages.
• Prepare, submit, and track proposals, tenders, and procurement documents.
• Maintain accurate CRM records for leads, customers, opportunities, and projects.
• Ensure CRM data accuracy, completeness, and consistency.
• Coordinate with PICs to obtain required information and documentation.
• Support meetings, documentation, and cross-functional coordination.
• Assist in improving sales pipeline visibility and reporting processes.

Skills

Administrative skills

Data accuracy

CRM analytics

Communication

Organization

Multitasking

Education

Diploma/Bachelor's degree in Business Admin/related

Tools

Microsoft Dynamics 365

Excel

Word

PowerPoint

Job description

Ditrolic Energy is seeking a Business Development Department Administrator to provide administrative and operational support across the full BD sales pipeline, from proposal procurement through COD. You will maintain CRM accuracy, prepare reports, and coordinate with internal teams to ensure timely information and compliant documentation.

The role emphasizes process improvements, data quality, and cross-functional coordination within the BD department. 2–5 years’ related experience is preferred.