An application made for this job — a tailored resume and cover letter that speak straight to the posting.
BH RESOURCE SERVICES in Bayan Lepas, Penang, seeks a proactive Business Development & Admin Assistant to identify and research potential customers, build CRM databases and assist daily operations.
You will conduct outreach via WhatsApp, phone and email, arrange meetings with management, and provide weekly updates on lead generation and follow-ups. Proficiency in MS Office and English, Mandarin, and Bahasa is required.
Identify and research potential customers through online platforms, business directories, LinkedIn and other sources.
Build and maintain a database of potential customers.
Conduct initial customer outreach through WhatsApp, phone calls and email.
Follow up with potential customers and maintain regular communication.
Understand customers' basic needs and identify potential business opportunities.
Arrange appointments or meetings between potential customers and the management team.
Assist in preparing marketing on social media.
Maintain accurate sales and lead records in Excel / Google Sheets / CRM.
Provide weekly updates on lead generation and customer follow-up activities.
Support other business development activities as required.
Perform data entry and maintain accurate customer records.
Organise and maintain company documents and digital files.
Update customer and prospect databases.
Prepare and update quotations, invoices and basic documents.
Assist with customer follow-ups and administrative communication.
Maintain Excel / Google Sheets records.
Assist with basic payroll / salary calculation data preparation when required.
Support employees onboarding and documentation.
Coordinate and follow up on outstanding documents or information.
Assist management with daily administrative and operational tasks.
Perform other ad-hoc tasks related to business operations.
Degree in Business Administration, Management, Accounting, HR, Marketing or Sales
Independent and able to multitask
Good interpersonal skills
Good command in Mandarin, English and Bahasa
Proficient in MS Office,Excel
Strong sense of responsibility
Willing to work in Bayan Lepas, Pulau Pinang