Barista

Soulyard Cafe; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Job summary

Soulyard Cafe in Kuala Lumpur is seeking a friendly, energetic Front of House cum Barista to join our team. This multi-functional role involves welcoming guests, taking orders, serving beverages, and supporting daily cafe operations to ensure smooth service.

You will work closely with the kitchen and FOH team, maintain cleanliness, handle payments, and assist with coffee preparation, espresso dialing and beverage presentation.

Responsibilities

• Welcome and greet customers warmly
• Assist with seating and manage customer flow
• Take orders accurately through the POS system
• Explain menu items and daily specials
• Provide friendly, attentive service and handle payments
• Maintain cleanliness and organisation of dining and bar areas
• Support opening and closing duties

Job description

We are looking for a friendly, energetic and versatile Front of House cum Barista to join the Soulyard Cafe team.

This is a multi-functional role where you will be responsible for both customer service and beverage preparation. You will welcome and serve our guests, prepare quality coffee and beverages, and work closely with the kitchen and FOH team to ensure smooth daily operations.

The ideal candidate is someone who enjoys interacting with people, has an interest in coffee, works well under pressure and is always ready to lend a hand wherever the team needs support.

Key Responsibilities

Front of House

• Welcome and greet customers warmly upon arrival.
• Assist with seating arrangements and manage customer flow during busy periods.
• Take customer orders accurately through the POS system.
• Explain menu items, beverages and daily specials when required.
• Provide friendly, attentive and professional customer service.
• Serve food and beverages efficiently and according to Soulyard's service standards.
• Check on customers during their dining experience and respond to their needs.
• Handle customer enquiries, requests and feedback professionally.
• Assist with menu recommendations when required.
• Clear, clean and reset tables efficiently.
• Maintain cleanliness and organisation of the dining area, service stations and café.
• Assist with queue and waiting-list management during peak periods.
• Handle payments and POS transactions accurately.
• Support opening and closing duties.

Barista & Beverage

• Prepare and serve coffee and beverages according to Soulyard's recipes and standards.
• Operate espresso machines, grinders and other beverage equipment safely.
• Assist with daily coffee preparation, including grinder calibration and espresso dial-in.
• Ensure consistency in coffee taste, extraction, milk texture and presentation.
• Prepare hot and cold beverages, including coffee, tea and specialty drinks.
• Follow recipes, measurements and portion controls accurately.
• Maintain cleanliness and organisation of the bar area throughout service.
• Clean and maintain coffee machines, grinders, equipment and utensils.
• Monitor coffee beans, milk, syrups, tea and other beverage ingredients.
• Assist with stock checking, restocking and minimising beverage wastage.
• Ensure beverages are prepared and served promptly.
• Maintain good knowledge of the beverage menu and assist customers with recommendations.

Teamwork & Operations

• Communicate effectively with the kitchen, bar and FOH team during service.
• Support other team members when the café gets busy.
• Follow proper food handling, hygiene and safety procedures.
• Maintain a positive, respectful and cooperative working environment.
• Follow Soulyard's SOPs and service standards.
• Take initiative to identify and assist with operational needs.
• Perform other duties as assigned by the Supervisor or Management.