Bar Supervisor: Guest Experience & Team Leader

Sheraton Hotels & Resorts; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

Sheraton Hotels & Resorts in Johor Bahru is seeking a dedicated non-management team member to ensure guest needs are met and service runs smoothly. You will supervise staff, monitor grooming, and complete opening and closing duties, including setting up supplies and cleaning equipment.

You will assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: At least 2 years of related work experience.
• Supervisory experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Ensure staff work together to deliver optimum service.
• Inspect grooming and attire; rectify deficiencies.
• Complete opening/closing duties and stock supplies.
• Monitor dining rooms for seating, service, safety, and guest wellbeing.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating employees.
• Follow safety policies and report accidents and unsafe conditions.

Education

High School Diploma or GED

Job description

Sheraton Hotels & Resorts in Johor Bahru is seeking a dedicated non-management team member to ensure guest needs are met and service runs smoothly. You will supervise staff, monitor grooming, and complete opening and closing duties, including setting up supplies and cleaning equipment.

You will assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.