Banking Customer Care Specialist — Weekend/Night Shifts

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579); Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579) in Kuala Lumpur is seeking Banking Customer Services staff to handle inbound calls, answer product questions, and resolve customer issues efficiently. The position offers weekend and night shifts with training provided.

Fresh graduates are encouraged to apply. A diploma or degree is welcomed, with prior call centre or customer service experience considered an advantage.

Qualifications

• Experience in customer service or call centre is an advantage.
• Fresh graduates are encouraged to apply.

Responsibilities

• Answer inbound calls from customers.
• Respond to customer requests and inquiries by answering product and service questions.
• Identify and resolve customers’ problems and complaints by selecting the best solution.

Skills

Customer service

Call centre

Education

Diploma

Bachelor’s degree

Postgraduate diploma

Professional degree

Master’s degree

Job description

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579) in Kuala Lumpur is seeking Banking Customer Services staff to handle inbound calls, answer product questions, and resolve customer issues efficiently. The position offers weekend and night shifts with training provided.

Fresh graduates are encouraged to apply. A diploma or degree is welcomed, with prior call centre or customer service experience considered an advantage.