Banking Application Engineer – 24/7 Support & Innovation

OCBC; Malaysia; Híbrido; MYR 72.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Flexible benefits

Learning opportunities

Descripción de la vacante

OCBC Malaysia is seeking an Applications Support specialist to provide ongoing support and improvements for banking applications. You will handle Level 2 and 3 production support, perform root cause analysis, and work with cross-border teams to implement fixes and enhancements.

The role requires strong communication, proactive teamwork, and the ability to understand system design. Candidates with 3+ years in similar roles and familiarity with Java/ .NET, Linux/Windows, and SQL will fit well.

Formación

• Good communication and interpersonal skills
• Proactive and team player
• Able to work with cross-border colleagues
• Pleasant personality with ability to work under pressure

Responsabilidades

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• Perform problem investigation – root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and implement improvements to mitigate risks.
• Work closely with users to understand their needs and issues.

Descripción del empleo

OCBC Malaysia is seeking an Applications Support specialist to provide ongoing support and improvements for banking applications. You will handle Level 2 and 3 production support, perform root cause analysis, and work with cross-border teams to implement fixes and enhancements.

The role requires strong communication, proactive teamwork, and the ability to understand system design. Candidates with 3+ years in similar roles and familiarity with Java/ .NET, Linux/Windows, and SQL will fit well.