App Services Engineer - Banking IT (2 Locations)

OCBC; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

OCBC Malaysia invites you to join as an Application Support Specialist. You will provide Level 2 and 3 support for core banking applications, ensuring incident resolution and serving as a bridge between users and technical teams. You will work with cross-border colleagues, understand system design, and perform impact analysis to implement effective changes. The role offers on-site opportunities at Menara OCBC or Cyberjaya, with 24x7 standby on rotation.

Qualifications

• Minimum 3 years in application support.
• Banking IT environment experience is a plus.
• Strong communication and teamwork.

Responsibilities

• Provide Level 2 and 3 production support for bank applications.
• Perform problem investigation – root cause analysis, solution definition, development and implementation.
• Understand system design and provide impact analysis for changes.
• Perform enhancements and defect fixes at code level when needed.
• Manage system risks and propose improvements to mitigate risks.
• Work closely with users to understand their needs and issues.

Skills

Communication skills

Team player

Problem solving

Cross-border collaboration

Tools

Java

WebLogic

WebSphere

JBoss

.NET

Microsoft IIS

Linux/UNIX

Windows Server

MS SQL

Oracle

Job description

OCBC Malaysia invites you to join as an Application Support Specialist. You will provide Level 2 and 3 support for core banking applications, ensuring incident resolution and serving as a bridge between users and technical teams. You will work with cross-border colleagues, understand system design, and perform impact analysis to implement effective changes. The role offers on-site opportunities at Menara OCBC or Cyberjaya, with 24x7 standby on rotation.