Banking Applications Engineer – 24x7 Support

OCBC; Kuala Lumpur; On-site; MYR 55,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development opportunities

On-site work at Menara OCBC/Cyberjaya

Job summary

OCBC invites applications for an Application Technical Support role focused on 2nd and 3rd line support for banking applications. The position requires hands-on experience with Java or .NET stacks, database skills, and ability to work in a 24x7 offshore/onsite setting.

You may be based at Menara OCBC or Cyberjaya in Malaysia, with a view to joining a collaborative team that values proactive problem-solving, cross-border collaboration, and continuous learning.

Qualifications

• Experience with Java/WebLogic/WebSphere/JBoss OR .NET/Microsoft IIS technologies.
• DB knowledge: MS SQL or Oracle.
• 24x7 offsite standby on rotational basis; minimum 3 years in similar role.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• Perform problem investigation – root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and conjure improvements to mitigate and manage risks
• Work closely with users to understand their needs & issues.

Skills

Java

.NET

WebLogic

WebSphere

JBoss

SQL databases

Linux/Unix

Windows Server

Banking IT

Communication

Teamwork

Tools

WebLogic

WebSphere

JBoss

MS SQL

Oracle

Linux

Windows Server

Job description

OCBC invites applications for an Application Technical Support role focused on 2nd and 3rd line support for banking applications. The position requires hands-on experience with Java or .NET stacks, database skills, and ability to work in a 24x7 offshore/onsite setting.

You may be based at Menara OCBC or Cyberjaya in Malaysia, with a view to joining a collaborative team that values proactive problem-solving, cross-border collaboration, and continuous learning.